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Airtable

Airtable

Overview

What is Airtable?

Airtable is a project management and collaboration platform designed to enable content pipelines, product management, events planning, user research, and more. It combines spreadsheet,database, calendar, and kanban functionality within one platform.

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Recent Reviews

TrustRadius Insights

Airtable is a versatile tool that has been widely adopted by various organizations and professionals across different industries. One such …
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Catch some Airtable

7 out of 10
May 16, 2021
Incentivized
Our marketing department uses Airtable to build content calendars for clients. We also use various templates within the software to manage …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Team Collaboration (204)
    9.3
    93%
  • Resource Management (181)
    9.0
    90%
  • Task Management (185)
    8.3
    83%
  • Mobile Access (180)
    3.6
    36%

Reviewer Pros & Cons

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Video Reviews

1 video

Powerful Simplicity: Airtable Enables Ticket Tracking and Management
03:21
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Pricing

View all pricing

Plus

$10.00

Cloud
per month (billed annually)

Pro

$20.00

Cloud
per month (billed annually)

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://airtable.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8
Avg 7.5
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Product Details

What is Airtable?

Airtable is a collaboration platform designed to empower 30,000+ companies for content pipelines, product management, events planning, user research, and more.

The vendor’s value proposition is with the friendly interface, customizable grid, calendar, form, and stacked card views, and a fully flexible structure, Airtable empowers users to build workflows that work the way they want.

Airtable Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Airtable Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Airtable Videos

Meet Airtable
While many options can carry a large price tag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why Airtable is one of the best free project management software on the market.

Airtable Integrations

Airtable Competitors

Airtable Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Airtable is a project management and collaboration platform designed to enable content pipelines, product management, events planning, user research, and more. It combines spreadsheet,database, calendar, and kanban functionality within one platform.

Airtable starts at $10.

Smartsheet, Asana, and Trello are common alternatives for Airtable.

Reviewers rate Team Collaboration highest, with a score of 9.3.

The most common users of Airtable are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(712)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Airtable is a versatile tool that has been widely adopted by various organizations and professionals across different industries. One such example is a theatre production company that uses Airtable to manage a wide range of tasks, including project management, grant tracking, community building, fundraising, and more. Both internal and external team members rely on Airtable to keep track of project status, ensuring smooth collaboration and effective project execution.

Another use case involves a micro not-for-profit organization that utilizes Airtable for reporting, site management, application management, financial modeling, and storing digital assets. With Airtable being used across all functions of the organization, it serves as a central hub for managing crucial information and streamlining operations.

Additionally, Airtable proves to be an indispensable tool for communication teams who rely on it to document tasks, manage timelines, and handle requests. From marketing project management to asset management and calendars, Airtable provides the necessary tools for efficient organization and collaboration.

School districts also benefit from Airtable's capabilities as it helps them log and assign projects, track due dates, and manage media creation. Media teams specifically utilize the platform to create videos, custom courses, graphics, and more. By leveraging Airtable's functionalities, they can streamline their workflows and enhance productivity.

Furthermore, Airtable finds its place within UX teams who use it as a central repository for storing and organizing UX research, studies, and insights. Its collaborative features enable seamless collaboration with other departments, fostering knowledge sharing and driving innovation.

Overall, Airtable proves valuable in numerous domains such as content creation, website development, finance database management, client database organization, event management for live events and concerts in radio foundations or non-profit organizations. It assists in managing databases, outreach efforts, tracking assets or donations for non-profit organizations or keeping records of animal care in sanctuaries. The simplicity of data entry paired with powerful features allows users to easily track leads or student data in organizations or schools. Airtable's user-friendly and collaborative interface has made it the go-to solution for teams managing complex projects, streamlining communication, and ensuring efficient organization across various sectors.

Users of Airtable have expressed several recommendations based on their experiences with the product:

  1. Many users recommend taking advantage of the step-by-step initial walkthrough and exploring all the features of Airtable to fully understand its capabilities.

  2. Users suggest trying out Airtable's free trial to assess its functions and determine if it meets their needs before making an investment.

  3. Users highly recommend giving Airtable a try, as they believe it is worth the investment and can greatly enhance task/project management and team collaboration. They mention that the added benefits of a paid plan easily justify the cost, especially for organizations seeking a sleek, cloud-based suite.

These recommendations emphasize the importance of exploring and understanding Airtable's functionalities, testing out the free trial, and considering its value for task management and team collaboration.

Attribute Ratings

Reviews

(1-25 of 29)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have not experienced Airtable support as of this writing, but I have confidence that the support team is great and very helpful. I will be sure to use them for any questions, comments, or concerns I may have in the future.
Score 8 out of 10
Vetted Review
Verified User
We implemented Airtable about five months ago and have not had any major issues that required support from Airtable. It has come to be a trustworthy tool across our teams and has worked how we expected the tool to work (referring back to our vetting process). Airtable support seems available, should we need it in the future.
February 21, 2020

Airtable is Great!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I've never had to interact with customer support. So I am not able to give an accurate rating of this product's customer support services. I will give it a 10 because if their support is like their product then I know it will be top notch.
January 23, 2020

Free is always good

Brian Chung | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I haven't contacted customer support yet, so I wouldn't be able to give a fair response. We also use the free version of the app. They do have document files, which we have looked at to answer key questions. Because it looks like there are a lot of people that use airtable, we've been able to find a lot of resources online.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am impressed by the support provided by the Airtable team. For each query or any issue raised by the user, there are multiple ways of contacting them. One way is email. They reply within 24 hours, or the second way is customer support. Customer support is available for users in chat or telephonic phone or both. You can opt for any communication mode.
Jake Schlingman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I don't have experience with their support as I haven't needed to reach out beyond our own internal resources. This leads me to rate it highly as it means the team working on it has put a lot of thought into how to design the system in such a way that you don't need to reach out.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Airtable has great support. They have a variety of support features to answer any questions. They have great self teaching instructions for templates and product tours. They also have support for teams and project management. They also have a fantastic customer help line. They are able and willing to answer customer questions and never have customers waiting long.
Ricardo Jose Correia D'lucas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I gave it this rating because it is a platform with the necessary tools and functions and flexible enough to adapt to different types of companies. Easy to use with a low learning curve, and eliminates complexity to the process of planning, execution, and monitoring of projects. It also promotes collaborative work and effective communication between different departments of the company.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I haven't reached out to Airtable, so I can't speak to their email customer support (and they do not offer phone support right now). However, their help center is easy to navigate and includes a lot of helpful information. In addition to their guides, Airtable has a community section where you can ask questions, as well as walkthrough videos and webinars.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We haven't had a need to contact Airtable support. Their online self-help guide is pretty useful, and most information can be found through searching their online help. Since I haven't had a need to contact their online support, I can't tell how fast or helpful they are.
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