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SAP Concur

SAP Concur

Overview

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

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Recent Reviews

Good software

8 out of 10
April 16, 2024
Use it for expenses management. It helps us submit track and approve expenses which us especially useful from cell phones with the app. I …
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Concur Review

7 out of 10
April 10, 2024
Incentivized
I use it primarily for expense management and tracking, the main business problem is the need for an effective and efficient expense …
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Go SAP Concur

6 out of 10
April 01, 2024
Incentivized
My team is supporting the corportate travel program. We heavily rely on the SAP Concur to manage the business travel expense. There are …
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Concur rocks!!

9 out of 10
March 22, 2024
Incentivized
SAP Concur seamlessly integrates our Corporate Card transactions and Expense Reports with SAP. Concur UI, workflow and the feature list is …
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So fast and easy!

10 out of 10
March 22, 2024
Incentivized
We use SAP Concur for our travel and expense submission. I work for a class I railroad, so all of the field workers (railroaders) must use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Employee Expense Reporting (226)
    8.7
    87%
  • Customizable Approval Policies (159)
    8.2
    82%
  • Corporate Card Reconciliation (163)
    8.0
    80%
  • Payment Status Tracking (159)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

3 videos

Ease of Use: How Concur T&E Helps Universities with Andy Fuller
02:31
Jason Cariage on How SAP Concur Works with EdTech Companies
03:20
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
03:24
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Pricing

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Concur Travel and Expense

$9.00

Cloud
per report (average price)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

Concur Travel, Expense and Invoice Overview

YouTube
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Features

Expense Management

Expense management features

8.4
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

7.8
Avg 8.0
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Product Details

What is SAP Concur?

SAP Concur captures business spending wherever and whenever it happens. With SAP Concur, users can connect the different pieces and partners of their travel and expense ecosystem - integrating travel spend, ERP, accounting and card data in to a single, cloud-based and mobile system that manages the entire expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see every detail of each transaction.

SAP Concur Features

  • Supported: E-receipt import
  • Supported: Approval process control
  • Supported: Multi-currency
  • Supported: Receipt management
  • Supported: Reimbursement management
  • Supported: Integrated travel, expense and ERP data
  • Supported: TMC data integration
  • Supported: Spend control
  • Supported: Mobile applications
  • Supported: Reporting

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

SAP Concur Videos

This short demo describes the benefits of Concur Expense, including the time saving mobile function of ExpenseIt, and how partner with apps, like Uber or hotels, make reports. Tracking expenses, workflow process and reporting is also reviewed.
SAP Concur offers a way to simplify invoice-based spending, accelerate accounts payable processing, and gain visibility and control into spend. Concur Invoice automates the invoice management process.

SAP Concur Integrations

SAP Concur Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

SAP Concur starts at $9.

Anybill, Emburse Nexonia, and Emburse Chrome River are common alternatives for SAP Concur.

Reviewers rate Employee Expense Reporting highest, with a score of 8.7.

The most common users of SAP Concur are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1566)

Attribute Ratings

Reviews

(101-125 of 698)
Companies can't remove reviews or game the system. Here's why
Don Gillespie - ☁ | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
T&E is inseparable from business. With a unified process across travel and expense (and payroll and HR), companies struggle with a number of issues, including T&E spend, out of policy spend, manual administrative effort, rogue spend and integration errors. Automated T&E helps solve all of this, ensuring employees can account for spend properly and quickly so they can get back to business.
  • Intuitive User Interface
  • Integration with payroll and card programs
  • Powerful tools and insights to help companies control spend
  • AI
  • Receipt tracking
  • Pre stay hotel deposits
Well suited as a spend management platform, across a number of industries and company sizes.
October 05, 2023

Good but Could be Better

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use SAP Concur to create a business travel request, book travel and reconcile. SAP Concur provides the ability to obtain travel estimates to send to management for approval. It also allows the ability to book travel and reconcile travel expenses. Reconciling expenses seem intuitive. However, there seems to always be corrections made by our Accounting department to ensure that the correct information is included in the approval request. Not sure if there are limitations with the product or potential configuration that can be done on our end to make required information a default. For instance, our company requests a breakdown by room rate, taxes, etc. However, that is not easily determined when reconciling.
  • The ease and ability to search for flights and rooms
  • The warnings when room rates may exceed an acceptable amount
  • Customization for required fields/information based on company's needs
Concur is great for employee travel booking needs. It allows the ability to estimate, get approval, book, and reconcile in one location. Employees can also see where a request is in the approval process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it for booking travel and travel expenses. During the year, I use it mainly for business traveling and booking flights and hotels, entering receipts, reimbursements, etc.
  • User experience is seamless
  • Booking hotels is easy
  • Uploading receipts
  • Booking flights by fare can be slow sometimes and doesn’t always populate the fee
  • The codes for trips or expenses can be confusing
  • The mobile experience could be more like the desktop version
It’s great for booking trips and filing expenses but I wish the app was easier to use during travel for uploading receipts, etc.
October 04, 2023

SAP Concur Quick Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur is being used mostly for expense management alongside travel booking.
  • Expense Management
  • Overview of Expenses
  • Approval Process
  • OCR Technology
  • VAT Recognition
  • Faster Expense Report creation
Integration into other products is a big plus for SAP Concur, alongside its ease of use.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
end to End process of Travel management including utomated reimbursement
  • Workflow
  • Integration to SAP S4HC
  • Integration scenarios
  • Automated processes like core data replication
  • Support Services from SAP Concur
It"s doing well in including all role that need to be included within the approval process
Easy for uers to use
it"s not performing very well in all integration topics
October 03, 2023

SAP Concur works!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great tool. Love the integration with invoicing. It is super helpful to complete your expense report
  • Group Dinners
  • Travel
  • Easier upload of receipts
Great for larger team management. Need improved mobility capability.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Integrated with our corporate card carrier for expenses and travel.
  • Ability to itemize expenses
  • Easy to add attachments and breakdown costa
  • Approval routing to ensure proper use as dictated by company policy
  • Easy to audit transactions and communicate with users if there are issues
  • Update user interface for easier customization and corporate branding
  • Easier way to edit expenses added to report of mistake was made in entry (itemization)
I love the ability to add travel preferences, frequent flier programs and personal information that is remember to make booking travel easier. I like the ability to separate expenses into different reports depending on the reason/events.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I’m in love with SAP Concur, the reason is, 4 years later we used to do our expenses reports and traveling expenses thru SAP ECC6. In my opinion, it was quite time consuming and not intuitive, employees were complaining and it was not productive because some of them were spending hours to complete an expense reports, it was hard to follow the processs attach the receipt copies and so on ! We've decided Back then to explore some other tools and we felt in love with SAP Concur, its a wonderful product, the workflow is simple and the user experience is wondeful and intuitive.
  • Intuitive
  • easy to attach documents, such as receipts, bills, etc. and to view them
  • the workflow and the approval process is visible and its helps the user to know at each step the process is.
  • employees that left the company still has pending expenses reports whereas it should be a connection with the offboarding btween SAP ECC and Concur to trigger a task
SAP Concur is suitable for travelling expenses, specifically with the mobile app the helps employees to complete their expenses report on the go
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur has completely changed my experience with it. Our processes for booking trips and expenditure management have been greatly simplified. In terms of expenditure reporting simplicity, SAP Concur excels. Because of its user-friendly layout, staff can easily submit costs while on the road, which lessens the amount of paperwork and administrative work required. Concur provides a one-stop shop for travel management, in contrast to similar solutions. It is a flexible tool for business travelers because it not only manages cost reporting but also facilitates travel arrangements.
  • Simplified Reporting of Expenses
  • Complete Travel Scheduling
  • Checkers for Policy Compliance
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
Concur is a requirement for companies with workers who frequently travel for work. It makes booking, managing expenses, and complying easier, resulting in a hassle-free vacation experience. Concur's automated expenditure management and policy enforcement will be extremely helpful for companies in expense-heavy industries like consulting or sales. Companies with a significant emphasis on policy adherence greatly benefit from Concur. By automating checks, the danger of policy infractions is decreased.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur to track all expenses, including travel, purchase reimbursements, etc. In addition, we integrate SAP Concur with several other apps.
  • Allows uploading and documentation of receipts
  • Checks expense reports prior to submission
  • Manages expense workflow
  • Sometimes confusing or duplicative categories
  • Very slow at times
  • Sometimes photos of receipts upload without properties
SAP Concur is excellent in an organization with a large workforce where expense management needs to be streamlined and managed in bulk. It may be less appropriate for smaller organizations since the cost may be a burden.
Score 10 out of 10
Vetted Review
Verified User
There’s nothing daunting like carrying out repetitive manual accounting tasks. I mainly turn to SAP Concur to automate invoice, travel and expense management.
  • Availability of on-prem Android and iOS mobile apps.
  • Has three modules: concur expense, Concur travel and concur invoice.
  • Automatically capture receipts and reports processing.
  • It demands a bit integrations to fully have all travel management needs covered.
You are on the right path if you are looking for a solution to automate complex accounting tasks. SAP Concur allows me to manage travel and expense processes in real-time.
September 13, 2023

SAP Concur Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur is being used to manage our official tours. HR has provided employees access to SAP Concur for booking official trips and to reimburse our travel expenses. SAP Concur has simplified this process. Earlier, employees has to inform HR for travel and hotel booking with dates and place details. Further, we had to submit HOD approval sheet along with all the official tour bills for reimbursement to HR. SAP Concur has simplified this tedious process.
  • Tour booking has become hassel free with SAP Concur.
  • Reimbursement of travel expenses has become easier.
  • SAP Concur has brought transparency in booking and reimbursement process for expenses occured for official tour.
  • If claim is not approved, submission of bills is difficult.
  • Sometimes it shows error message during uploading of receipts.
  • User interface appears older or dull.
SAP Concur is online integrated with the booking system. Therefore, it is a very easy and hassle-free task for official tour booking. It allows us to book from a remote location also. Tracking of submitted bills is also easy. In recent updates, we can easily find the status of the approved and unapproved bills.
September 07, 2023

SAP Concur Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur is our end-to-end solution for managing employee travel and expenses. travel and expense management was becoming highly cumbersome with manual paper-based processes.We implemented SAP Concur and it streamlined our T&E processes tremendously. The mobile app allows employees to book travel, submit expenses, and get approvals on-the-go. Data flows directly into our ERP system, ensuring our financial data is up-to-date.
  • Automated expense reporting - Employees capture receipts and expense items via mobile, eliminating paper forms and streamlining approvals.
  • Travel booking integration - Integrated online booking tool allows policy compliance and captures travel data seamlessly.
  • UI & UX, compared to other solutions we considered like Brex & Ramp it looks very old and outdated
  • Travel integrations - Expanding integrations with additional travel suppliers could reduce manual booking and data entry.
Less Ideal Scenarios - Limited travel suppliers - If your preferred travel suppliers don't integrate, convoluted manual booking may be needed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has been mainly used for planning our business travels and getting reimbursements. If there is any reallocation expense we can submit everything and get the claim easily within few steps. Helps lot for expense management. Now the Product has been updated with ome more features with is smooth to use. It plays a vital role in finance.
  • Getting Reallocation expense is very much simpler.
  • In recent update we can easily know the active bills, claimed bills everything.
  • Team outing option is quite attractive, for this itself we used to plan always.
  • Easy to Submit,it and track from remote.
  • In travel planning some errors are occurring.
  • Resubmitting the returned claims are difficult.
  • Notification is lagging, so it is getting longer to get the approvals.
While getting reallocation expense, including travel , packers and movers cost, Room, Food ,Laundry everything i have submitted together and got approval from HR and Director and got the amount within a week. It was very much attractable for me. There will limited cost for some categories for a particular day if we want submit them together, there is some difficult so taking long time to submit everything separately.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using SAP Concur for travel and expense management. It has simplified the travel and expense management process for us and helped us to save a lot of time. We are able to use it on mobile and upload receipts directly into the same. It also helped us to control our spending.
  • It simplifies the travel and expense management process.
  • Saves time.
  • Improves productivity.
  • Required more documentation on some of the features.
  • Pricing
  • Except above 2 points, everything is fine.
As per me it is well suited for medium and large organizations. It enables you to simplify expense and travel management process, saves time and improves productivity. An excellent user interface helps you to track expenses easily. Even it helps you to avoid overspending. For small organizations it will be costlier solution.
Meysam Foroughi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Concur to communicate new enhancements/training to end users to make them super users. Then they can submit their expense reports properly. Then I utilize Concur to audit their expenses and reimburse them on time. Next, we utilize Concur reporting to communicate with management and provide them with meaningful data to make decisions on travel and spending.
  • Keeping end users and admins informed on the latest product enhancement.
  • Constantly looking for an opportunity to simplify the expense reimbursement process.
  • Always look for an opportunity to improve employee satisfaction.
  • Keep their customers engaged by inviting them to the big networking events such as Sap Concur Fusion and Sap Concur Fusion Exchange
  • Recurring roundtable discussions with Company's admins.
  • Keeping us informed on the latest reporting tools to improve visibility on travel and expense.
  • Improve the relationship between Concur account managers and Company's admin.
We worked with the premium coach team to complete a full site analysis. As a result, we improved our efficiency and simplified the steps in our Expense reimbursement processes. However, we had some communication issues with some Concur consultants outside the US. Our concerns were addressed incorrectly and resulted in sending incorrect reports to the management team.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used for expenses and travel booking.
  • Integrating with Credit Card companies
  • Ease of use to associate receipts
  • Approval routing
  • Intuitive expense report creation
  • Easy dashboarding
  • Personalized reports
1. Ability to associate receipts 2. Check receipts and associate with epense reports
Score 9 out of 10
Vetted Review
Verified User
Concur completely change the way we book travels and claim expenses. It is now much more simple to book flights and hotels, have it available on the mobile phone, and have expenses receipts integrates automatically, or scanned using the mobile phone, and approved using the appropriate workflows. This is not only more efficient, but also more transparent and avoids late or lost claims.
  • Book Flight or Hotel
  • Mobile Access
  • Claim Expenses
  • User Experience in Web
Well suited for companies that have travels happening every week.
Carlos Pinto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Really intuitive tool that groups all expenses providing clarity for the submitter and the approver. Also suited with analytics that allow quick overview of spending and show where and when spending is occurring. the pre approval and post approval process gives a really strong sense of compliance and reinforces the control environment the company looks for.
  • Integration
  • Approval flow
  • Policy management
  • Alignment between expense and receipts
Sales force, international commuters or travellers. Companies with multi layer hierarchical structures to leverage on the approval layers potential. It’s clearly a tool that requires good preparation and customisation. when there’s a cross functional environment it’s really useful to find hotels and flights and the mobile app is very helpful
Score 10 out of 10
Vetted Review
Verified User
I use SAP Concur on a daily basis in my current automotive industry. It allows me to reduce financial errors and save time by automating manual accounting tasks.
  • It has mobile apps for Android and iOS devices.
  • SAP Concur has three modules on one place: Expense, Invoice and Travel Management modules.
  • Through SAP Concur, I have been able to eradicate errors by matching POs, invoices and receivables.
  • Capture reports and receipts automatically via OCR.
  • Concur Travel although it is affected by geographical area, it doesn’t produce all hotels and reservations that I need when booking online.
Travel, Invoice and expense management can be tedious, hectic and time consuming when performed manually. i would recommend SAP Concur since it automates all repetitive manual accounting tasks.
Score 9 out of 10
Vetted Review
Verified User
Ever since 2019, as a Financial Analyst in my previous organization, I have been using SAP Concur to automate repetitive accounting tasks. I am still using it to carry out procedures such as AP, AR, and general ledger. Automation.
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
  • Even though SAP Concur has a mobile application, it doesn’t offer all capabilities available on a cloud system.
I would highly recommend that users who want to reduce financial errors and losses implement SAP Concur. It helps get rid of manual accounting tasks from billing to invoicing.
June 04, 2023

Travel and Expense

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for booking flights, hotels and posting travel expenses.
  • flight booking and quotation
  • approval workflow
  • accommodation booking and quotation
  • expense entry
  • many errors in posting expenses and very difficult to use
  • workflow also has errors
  • we need to act manually for corrections
many errors in posting expenses and very difficult to useworkflow also has errors we need to act manually for corrections. I understand that the expense reading part is very good. One opportunity is related to the difference between the IOF and the dollar in Brazil, on my last international trip the total difference was more than 10% less than the reimbursement and this generates rework.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur to streamline and automate our business travel expenses in real-time.It is simple to review and approve expenses and travel requests with this tool.It is simple to create customized travel expenses reports with SAP Concur.
  • It is simple to book flights,trips and reserve hotel rooms with SAP Concur.
  • It is simple to manage business travel with this tool.
  • It is simple to track and manage travel expenses with this tool.
  • It automates Accounts Payable(AP) process.
  • It is simple to create and send professional invoices with this tool.
  • My experience with SAP Concur has been satisfactory hence I got nothing to complain.
Any organization needs SAP Concur to easily manage travel and expenses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Global use across the organization, for each employee expense reports. Connected to Amex cards for direct inputs of expenses paid with Amex cards. Allows simplified and fast processing of expenses approvals at required levels, as well as fast processing of payments. Application available on mobile as well as on desktops
  • Automatic input from Amex card
  • Automated, suggested selections of expenses types
  • Receipts capture through photo camera
SAP Concur is well suited for automated expense reporting with complex workflow, as well as for high volumes of expenses and high numbers of employees.
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