Overall Satisfaction with SAP Concur
Really intuitive tool that groups all expenses providing clarity for the submitter and the approver. Also suited with analytics that allow quick overview of spending and show where and when spending is occurring. the pre approval and post approval process gives a really strong sense of compliance and reinforces the control environment the company looks for.
- Integration
- Approval flow
- Policy management
- Alignment between expense and receipts
- Central repository
- Central bookings
In a company that relies heavily on SAP solutions it would only make sense to leverage the integration of concur. Versus other systems concur relies on a quick and easy integration for master data and policies but as well with credit card providers. The integration of travel, hotels, policies, invoice, bookings and also the mobile app are top notch.
SAP S/4HANA.
the integration makes a seamless transition from a manual process to a fully integrated expense reporting system. Concur integrates very well but also contains tools for analytics, reports, approval flows that are linked with workday and other Human Resources systems. Can’t imagine a business world without a system like this to manage expenses.
the integration makes a seamless transition from a manual process to a fully integrated expense reporting system. Concur integrates very well but also contains tools for analytics, reports, approval flows that are linked with workday and other Human Resources systems. Can’t imagine a business world without a system like this to manage expenses.
Centralising all travel & entertainment in one tool integrated with ERP and analytics. Normal day of a pharmaceutical company has thousands of credit card expenses that need to be reviewed, framed in a policy, approved, paid, and accurately accounted for in accounting. The integration makes this whole process seamless differently from before
Admin work has reduced. The handling of documentation, administrative processes for booking, reservation, cancelling, price benchmark and proposals, management of booking and Amadeus platforms it’s really helpful to be a one stop shop for an employee to be quick and efficient while managing travel and entertainment inclusive of customer business meals
Do you think SAP Concur delivers good value for the price?
Yes
Are you happy with SAP Concur's feature set?
Yes
Did SAP Concur live up to sales and marketing promises?
Yes
Did implementation of SAP Concur go as expected?
Yes
Would you buy SAP Concur again?
Yes
SAP Concur Feature Ratings
SAP Concur Attributes
- Invoice management
- Bookings
- Reporting
- Invoice repository
Delegation
Product Benefits
- Reporting
- Sap s4
Sap s4
Time saved was thousands of hours
Integration with ERP
Reporting on specific spending
Using SAP Concur
125000 - All. Selling, Marketing, finance, admin
Not sure
- Sales rep spending
- Employee travel
- Implement transfer of value for healthcare professionals
- Specific analytics
Evaluating SAP Concur and Competitors
Yes - GXRS
- Cloud Solutions
- Scalability
- Ease of Use
And being SAP
Would go directly for Concur
SAP Concur Implementation
- Implemented in-house
- Third-party professional services
Deloitte and Capgemini
Yes - Started with commercial organisation and the scaled to other areas
Change management was a big part of the implementation and was well-handled - Good preparation
- Nothing in particular
SAP Concur Training
- No Training
Very easy. Online resources
Configuring SAP Concur
Not involved on specifics
Some - we have done small customizations to the interface - Very easy
Some - we have added small pieces of custom code - Very easy
Policy implementation
Using SAP Concur
Pros | Cons |
---|---|
Relatively simple Technical support not required Consistent Convenient Familiar | Do not like to use Difficult to use Not well integrated Slow to learn Feel nervous using |
Yes - Perfect mobile app
SAP Concur Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
SAP Concur Reliability
Integrating SAP Concur
- None
Nonexistent
- File import/export
- API (e.g. SOAP or REST)
- Javascript widgets
- AppExchange or similar marketplace
Not really
Nothing
Relationship with SAP Concur
Global purchase
Nothing
Upgrading SAP Concur
Yes - Even better
- User interface