Dialpad Talk Reviews

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151 Ratings
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Score 7.5 out of 100

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Reviews (1-16 of 16)

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December 03, 2020
Michael Taylor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Usability

9
Very user friendly. Easy to learn from a user experience. Some of the higher level more strategic functions utilized in the tradition call center BPO space are not intuitive and/or missing from an administrator perspective.
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September 23, 2020
Gregg Skala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Usability

10
The Dialpad app is very user friendly. It took very little time for even our most technically-challenged users to adopt it. Dialpad is also constantly upgrading their software so that functionality is gained. User adoption was really amazing. All it took was just making a few outbound calls and a few short videos to train our people.
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October 05, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Usability

9
  1. Dialpad is super easy for the end user.
  2. The admin section is easy to navigate and gives you more control.
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November 04, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Usability

9
This system is very easy to use. Put on the headphones, click answer and speak to your caller. Or, to make a call, the keypad is very user-friendly and it also keeps a tab of all callers and calls. This makes it very convenient if you speak with someone frequently.
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September 24, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Usability

10
Dialpad does a great job as our company phone system. It's easy to onboard new users and easy to assign them to the appropriate department.
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February 27, 2019
Sam Shearin | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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Usability

8
Almost every feature is quite easy to use and understand. The only complaint I have is with the call recording features, it should be able to be controlled by the Admin instead of just the user so it can be turned on automatically and archived centrally.
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What is Dialpad Talk?

Dialpad Talk is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.

Dialpad has four specialized product offerings that focus on customer/client engagement and communication.

Dialpad Talk: Business phone system with advanced features like voice recognition and call monitoring.

UberConference: Web and video meetings with screen sharing and Voice Intelligence.

Dialpad Sell: Sales dialer built for inside sales teams' calls and coaching.

Dialpad Contact Center: Inbound and outbound call center.

Dialpad Talk Video

Dialpad Talk

Dialpad Talk Competitors

Dialpad Talk Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$20.00per user/per month
Pro$30.00per user/per month
EnterpriseContact sales team

Dialpad Talk Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:No

Frequently Asked Questions

What is Dialpad Talk's best feature?

Reviewers rate Usability highest, with a score of 8.5.

Who uses Dialpad Talk?

The most common users of Dialpad Talk are from Small Businesses and the Computer Software industry.