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Dialpad Talk Reviews

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151 Ratings
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Score 7.5 out of 100
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Reviews (1-16 of 16)

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December 03, 2020

Scale Quickly with Dialpad!

Michael Taylor | TrustRadius Reviewer
Michael Taylor
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Very user friendly. Easy to learn from a user experience. Some of the higher level more strategic functions utilized in the tradition call center BPO space are not intuitive and/or missing from an administrator perspective.
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September 23, 2020

Changing to Dialpad was an Amazing Success!

Gregg Skala | TrustRadius Reviewer
Gregg Skala
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
The Dialpad app is very user friendly. It took very little time for even our most technically-challenged users to adopt it. Dialpad is also constantly upgrading their software so that functionality is gained. User adoption was really amazing. All it took was just making a few outbound calls and a few short videos to train our people.
Read Gregg Skala's full review
October 05, 2020

Great Voip system.

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

9
  1. Dialpad is super easy for the end user.
  2. The admin section is easy to navigate and gives you more control.
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November 04, 2020

Dialpad is the wave of the future

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

9
This system is very easy to use. Put on the headphones, click answer and speak to your caller. Or, to make a call, the keypad is very user-friendly and it also keeps a tab of all callers and calls. This makes it very convenient if you speak with someone frequently.
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September 24, 2020

Great product!

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Dialpad does a great job as our company phone system. It's easy to onboard new users and easy to assign them to the appropriate department.
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February 27, 2019

Great Multi-device and multi-platform phone service that follows your modern work lifestyle!

Sam Shearin | TrustRadius Reviewer
Sam Shearin
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

8
Almost every feature is quite easy to use and understand. The only complaint I have is with the call recording features, it should be able to be controlled by the Admin instead of just the user so it can be turned on automatically and archived centrally.
Read Sam Shearin's full review

Dialpad Talk Scorecard Summary

Likelihood to Recommend (151)
7.5
Usability (16)
8.5
Support Rating (70)
7.0

What is Dialpad Talk?

Dialpad Talk is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.

Dialpad has four specialized product offerings that focus on customer/client engagement and communication.

Dialpad Talk: Business phone system with advanced features like voice recognition and call monitoring.

UberConference: Web and video meetings with screen sharing and Voice Intelligence.

Dialpad Sell: Sales dialer built for inside sales teams' calls and coaching.

Dialpad Contact Center: Inbound and outbound call center.
Categories:  Call Recording,  VoIP,  Unified Communications as a Service (UCaaS)

Dialpad Talk Video

Dialpad Talk

Dialpad Talk Competitors

Dialpad Talk Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$20.00per user/per month
Pro$30.00per user/per month
EnterpriseContact sales team

Dialpad Talk Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:No

Frequently Asked Questions

What is Dialpad Talk's best feature?

Reviewers rate Usability highest, with a score of 8.5.

Who uses Dialpad Talk?

The most common users of Dialpad Talk are from Small Businesses and the Computer Software industry.