TrustRadius Insights
Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
Overview
What is Dynatrace?
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Dynatrace?
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
37 people also want pricing
Alternatives Pricing
What is Datadog?
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
Product Demos
What is Dynatrace?
YouTube
Dynatrace Demo - Deliver Perfect Software Experiences
YouTube
Dynatrace Quick Demo - Automated baselining
YouTube
Dynatrace Demo - 5 minute getting started overview
YouTube
Product Details
- About
- Tech Details
- FAQs
What is Dynatrace?
Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.
Dynatrace Video
Intro to the magic of Dynatrace
Dynatrace Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
Reviewers rate Usability highest, with a score of 8.4.
The most common users of Dynatrace are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(569)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.
To get the most out of Dynatrace, users recommend the following actions:
-
Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.
-
Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.
-
Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.
By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.
Attribute Ratings
Reviews
(76-100 of 341)Companies can't remove reviews or game the system. Here's why
February 07, 2020
Dynatrace is a hell of a tool.
Score 10 out of 10
Vetted Review
Verified User
Dynatrace has helped us leverage application insights that were previously unavailable, and also previously thought to be unattainable. Through its rich interface and intelligence, we've been able to unlock business insights and application potential times ten. We've also been able to increase our deployment confidence by ten fold. Triage post install has also been expedited thanks to this tool.
- Real User Monitoring
- Dependency Management
- Kubernetes support
- API limits
February 07, 2020
Dynatrace Review
Dynatrace helps to solve production problems. It is used for all IT departments and brings agility to teams.
- Anomaly Detection
- Root-cause analysis
- Databases monitoring
- Business insights
February 07, 2020
DYNATRACE IS FOR EVERYONE
Dynatrace is used by the entire organization to manage testing, development, and production.
- Ease of use
- Powerful data
- UI layout is clumsy
- Need to filter faster
February 07, 2020
Dynatrace is great
Our database always has a lot of problems, but we could not find their origins. With Dynatrace we were able to quickly identify the problem.
- Monitoring
- Reactive
- Easy to use
- Missing some features
February 07, 2020
Dynatrace is the WAY!
Dynatrace helps us identify performance issues, and do performance reporting and stored process monitoring. It is used by Quality Engineering and Operations.
- Performance bottleneck identification
- Root-cause analysis
- Mobile device monitoring
- Kubernetes monitoring
February 07, 2020
Dynatrace - DevOps on Steroids
We use Dynatrace across the organization. It handles all of our APM needs.
- Ease of problem determination so the right people are involved in resolving the problem.
- Ease of monitoring and baselining allowing us to know issues or potential issues before they happen.
- Provide a full stack of executing code to help the application developer debug.
- Allow for the developer to view how the software is executing for ANY timeframe (timeframes disappear on the pure path review screens for problem determination).
February 07, 2020
Easy implementation & ability to quickly spot issues helps with business-critical aspects
We were having performance issues with one of our critical applications and decided to evaluate Dynatrace. The product fared well on technical and functional aspects. Dynatrace helped us identify various performance bottlenecks with the application. We were able to trace to the exact piece of code that was causing the maximum performance issues. We were also able to identify the issues with the application when used with various browsers. The pure path analysis is very helpful. The real user monitoring and session replays are essential to identifying the problem areas. The reporting done by business insights team is helpful each month.
The use of Dynatrace is being extended for several other applications in the company.
The use of Dynatrace is being extended for several other applications in the company.
- Proactively monitors for issues and emails
- Real user monitoring and session replay functionality is extremely useful
- Wish Network monitoring is also built into the product
February 07, 2020
Dynatrace Review
We manage the infrastructure side of support for our clients and monitor their servers and infrastructure and app by using the Dynatrace.
- As far as my experience goes, it has a great monitoring module and a dashboard for each level of management
- Application side of log level
- Simplicity of use
- Memory dump analysis
February 07, 2020
Dynatrace for Consumer-Facing Apps
Dynatrace is used by our organization across our consumer-facing applications in order to help us diagnose issues with the applications that may affect customers' ability to transact and use the product. We also use the service to monitor our services externally from the internet in order to ensure global availability.
- Application performance management for Java apps
- Container monitoring
- Integration with AD
- Ease of dashboarding for Synthetics
February 07, 2020
Dynatrace - My experience
Dynatrace is being deployed to applications that are highly critical to our business. Based on the current deployment of Dynatrace, it has been able to help determine the user experience, mapping user journeys, and monitor user behavior. Dynatrace helps us know whether the application is being correctly used by the user or whether incorrect usage is driving negative application feedback.
- Quick deployment and automated configuration
- Lower operational maintenance overhead
- Reporting
- Analytics
February 07, 2020
best tool for APM
Dynatrace is used for app performance monitoring and is used by several departments. It's used for customer satisfaction index, along with the performance of releases.
- Code level tracing
- Smart alerting/auto baseline detection
- Alert definition
- Reporting
February 07, 2020
Essential Product for cloud monitoring
Dynatrace OneAgent is used for deep dive analysis of performance of the OpenShift environment. We are still using Appmon on traditional products as it works great. Dynatrace helps us identify performance and stability issues in complex environments. We will roll out Dynatrace in 2020 to the rest of the organization.
- Ease of Installation
- Level of Diagnostic details and technology coverage
- Missing functionality from Appmon
- Chat product support is not working well
February 07, 2020
Our APM Journey
Dynatrace assists us with application performance, faults, and logging to provide a holistic view of our environment.
- Artificial Intelligence
- Autonomous Baselining
- Infrastructure Monitoring (SNMP)
- Ease of agent deployment
February 07, 2020
Dynatrace is an excellent APM
Dynatrace blankets our primary customer and investor portals. It provides critical operational support to the infrastructure and application teams in order to identify and resolve problems rapidly. Dynatrace also provides major business metrics that are reported and socialized across Senior Leadership and above.
- Easy to manage and project license consumption/spend.
- Dynatrace self-instruments services and it is lightning fast to onboard new hosts.
- It can be challenging to teach others Dynatrace, as troubleshooting is the culmination of skills acquired over time, and mileage varies greatly among experience and skillset in a support department.
- Guided AI assistant when doing tasks, such as dashboard creations, graph creation, alert creation.
February 07, 2020
Know the secrets of your environment!
We started to use Dynatrace to find problems in our environment regarding performance. After working with the solutions, we're able to prioritize the actions and decrease the response time for our customers and partners.
- Cross Dashboard
- Troubleshooting
- Better RCA
- UX reports
February 07, 2020
Dynatrace is a full package, but at a cost
Dynatrace is being used as the primary problem finding tool within the IT department. Even our third party IT supplier has access to our Dynatrace instance for troubleshooting their own issues. It is also used to get information about the current state of the IT infrastructure through dashboarding. The Dynatrace UFO is a big help with this. Dynatrace is deployed on every business critical application across the organisation. It helps us understand our infrastructure and gives insight in the communication between applications.
- Dashboarding
- Insights
- Expanding into security
- Custom dashboarding
February 07, 2020
Time to Market
Dynatrace is being used to monitor customers applications and automate the first level procedures of the managed services team. It's helping to archive the best SLA results and gives the visibility about what is going on on our operations.
- Automation of the operation
- Application performance
- Managed Services
- Devops Team
February 07, 2020
Dynatrace GOAT
We use Dynatrace mainly in all PROD environments. This helps reduce bridge calls, P1's and war rooms. This saves us time to focus on other issues/development.
- Trace
- Map
- Loading huge data
- More catchy (UI wise)
February 06, 2020
Journey with Dynatrace as a new customer
Dynatrace is being implemented in our company as a comprehensive system monitoring for both cloud-based and on-prem applications. It is currently planned to be used by IT only. We have many system monitoring tools, however, during a production issue, we had challenges to identify the root causes. We were looking for a system monitoring tool that can provide us the capability of integrated monitoring and give us the ability to deep drive into issues. Dynatrace offered us this capability. We are still new to determine all capabilities Dynatrace offered. So far, we are seeing promising capabilities of Dynatrace to serve our business needs.
- Integrated monitoring
- Root cause analysis
- Provide detail of integration with other monitoring tools
- Provide session replay capability for mobile devices
February 06, 2020
Dynatrace is the event management leader!!
We use Dynatrace for event management and digital user experience monitoring. We also use it to help identify problems before they become a large issue or outage. It helps that they have an office local in Detroit. Dynatrace is out central monitoring tool! Support and consulting are really great also.
- Self discovery
- Event management
- Better dashboards
- Email capabilities for dashboards via PDF
February 06, 2020
Review - Dynatrace FTW
We use Dynatrace to monitor our in house developed software. We are currently managing a test and a production instance. We use the test environment to do the first load tests on our software, and Dynatrace shows exactly where we need some improvements.
Our development team has been helped a lot with the detailed feedback, which is coming from Dynatrace, we send them.
Our development team has been helped a lot with the detailed feedback, which is coming from Dynatrace, we send them.
- Performance dashboarding
- Root cause pinpointing
- Custom dashboards
- Custom reporting
February 06, 2020
Dynatrace evangelist
Score 10 out of 10
Vetted Review
Verified User
[Dynatrace is being used] To support a complex legacy and cloud environment, mobile to mainframe. Current use is primarily with operation teams across application and I & O organization. Will be integrating with CICD pipelines.
- Transaction trace - provides detailed, method level insight into business transactions and performance from UI through backend services and DBs.
- AI - technology assistance in identifying both root cause and impact of issues in the company.
- Full stack visibility - allows all in the organization to have clarity on operational health and transparency where issues exist.
- Simplified integration to external data sources
February 06, 2020
Extremely helpful product with unlimited potential
We currently use Dynatrace for infrastructure monitoring as well software monitoring. Davis (the AI) provides us with very quick details about the issue which allows us to resolve them as soon as possible. The automatic deployment and auto-discovery provided extremely granular details about each host (+4000).
- Fantastic UI which makes use easier. Reduces the amount of time it takes in investigation.
- Davis provides crucial information used to resolve issues.
- API utilization is difficult to enter.
- Metadata customization for OneAgent could use a more elegant solution for management.
February 06, 2020
WOOW
We started our journey with Dynatrace recently. We are in the process of implementing Dynatrace. Our reason for going with Dynatrace is to have all the monitoring consolidated into one, for Cloud, infrastructure and applications. We struggle on the cloud monitoring, so I'm happy to hear the announcement today by Q2 2020 there will monitoring for all of Azure & AWS, yaii!
- Application monitoring
February 06, 2020
Full stack monitoring made simple!
It is being used mainly across the whole organization. The monitoring problem is solved with Dynatrace installation and automation. There is a great help from Dynatrace monitoring to identify problems as soon as they happen so a corrective and proactive action can be taken as soon as possible. Overall it is a great tool for my company.
- Problems detection as soon as they happen.
- Providing possible root cause of the problems.
- Back tracking of service transactions to particular user sessions.
- More AI in finding actual root cause of the problem.