Likelihood to Recommend I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
Read full review RecruitBPM is ideal to increase the speed to hire when hiring at volume due to built-in automation. Additionally, we needed remote/video interviews and we do not want to pay for video interviews since RecruitBPM has built-in video interviewing.
Read full review Pros EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions. System functionality is configurable so that we minimize custom programming. Read full review I like that the RecruitBPM is simple straight to the point and very easy to navigate through. Collaboration between internal team members has been made so much easier by this software - no more delays as everything is in real time. I think it is a wonderful tool for a start-up company to manage its recruitment program Read full review Cons All-time punches are rounded to 15-minute intervals which can skew accurate break times. Slow lading or occasional lags due to server overload. Sync errors cause occasional overlapping punches. Read full review Too many features does get overwhelming initially, would be good to have modules divided for specific features We needed several demos to understand how to use it Read full review Usability Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
Read full review Easy of you and fast learning experience. Usability and a minimal number of clicks were one of the key factors for us. Having built-in workflows, custom user access, and automation was a deal maker for us.
Read full review Support Rating I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
Read full review More hands-on approach and they provided us unlimited 1:1 online training whenever asked. I do not like vendors who offer you only a few free sessions. where they got our attention the most was when they were able to customize their product to our unique needs for certain areas like agency resumes, certification tracking, and expense management.
Read full review Alternatives Considered Our main reason for switching to Blueforce is that we found the platform to be pretty promising and interactive than other alternatives. With other alternatives, there was one issue or another which just used to not give us a very smooth and subtle experience. Thankfully, this tool has solved all our problems and has been a godsend gift that does its job quietly and lets the final results make the noise.
Read full review We've used cBiz (and a few of the big time platforms) in the past, but we haven't found anything that compares on the cost-benefit side of things. There really is minimal cost with RecruitBPM, and it does everything that we need it to do
Read full review Return on Investment Decreased the Risk of lawsuits due to paying incorrectly Allows for accurate Payroll process Employees are paid correctly per the law- Employee Happiness Read full review We gained more productivity We have able to secure more candidates using AI Matching in RecruitBPM We have saved money as we are not paying 100 per user Read full review ScreenShots