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EPAY Systems

EPAY Systems

Overview

What is EPAY Systems?

EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR…

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Recent Reviews

TrustRadius Insights

User-Friendly Interface: Several reviewers have praised the user-friendliness of the application, specifically when it comes to viewing …
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Popular Features

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  • Pay calculation (5)
    6.6
    66%
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Pricing

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What is EPAY Systems?

EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.epaysystems.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

2.5
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

3.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

2.8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

3.3
Avg 8.1

HR Reporting

Pre-built and custom reports, and integration with external data.

3.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

2.4
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

2.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

2.1
Avg 7.7
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Product Details

What is EPAY Systems?

EPAY Systems is an HR and workforce management solution. It can be configured to meet the needs of complex labor environments. The vendor says this helps users stay in compliance with labor laws, while reducing labor costs by up to 5% or more.

The system can accommodate unique business requirements including (but not limited to) complicated overtime rules, shift differentials, multiple pay groups, and union contracts.

Time collection methods can be mixed and matched to track an hourly, spread-out workforce. Biometric time clocks, mobile time tracking, telephone time tracking and online time tracking aim to help reduce labor costs by eliminating time rounding, buddy punching, and manual calculation errors.

Real-time Visibility
EPAY's time and labor management system provides access to labor data so managers can maintain control of every work site and shift by monitoring attendance and schedules, tracking labor budgets, keeping an eye on overtime, and staying on top of potential work site staffing issues.

Streamlined Payroll
Automated timesheets flow into EPAY's payroll system or the user's preferred payroll system to help companies reduce payroll preparation time, prevent miscalculations, and curb time-rounding over-payments.

Reduced Compliance Risk
Compliance safeguards like violation flagging rules and meal break alerts help businesses reduce exposure to labor lawsuits while building a complete audit trail.

EPAY Systems Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Benefits information
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: 24/7/365 Premium Customer Support
  • Supported: Budgets and Job Costing
  • Supported: Wage and Hour Compliance
  • Supported: Unlimited Pay Rules
  • Supported: Retro Timesheets
  • Supported: Scheduling
  • Supported: Attestation/Safety Questions
  • Supported: Mobile Time Management
  • Supported: Biometric Time Clocks
  • Supported: Telephone Time Tracking (IVR)
  • Supported: Online Time Tracking
  • Supported: Reporting and Analytics
  • Supported: Benchmarking

EPAY Systems Screenshots

Screenshot of Timesheet Details

EPAY Systems Video

How EPAY Systems HR Management Solutions Can Ease HR Workloads

EPAY Systems Integrations

EPAY Systems Competitors

EPAY Systems Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, French, Polish, Arabic

Frequently Asked Questions

EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.

UKG Workforce Central (discontinued), Paycom, and Paycor are common alternatives for EPAY Systems.

Reviewers rate Pay calculation highest, with a score of 6.6.

The most common users of EPAY Systems are from Enterprises (1,001+ employees).

EPAY Systems Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(13)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-Friendly Interface: Several reviewers have praised the user-friendliness of the application, specifically when it comes to viewing and paying invoices. Users have found the interface intuitive and easy to navigate, resulting in a seamless experience when interacting with the software.

Simplicity and Ease of Use: Many users appreciate the simplicity and ease of use offered by the application. The clean and basic interface provides a straightforward and uncomplicated experience for users, making it easy to understand and operate.

Effective Customer Support: The customer support provided by both EPAY and Blueforce has received positive feedback from reviewers. Users have mentioned that the support teams are responsive, helpful, and knowledgeable in finding solutions to new projects or issues. This indicates that the customer support effectively addresses user needs and provides assistance when required.

Missing Features: Some users have expressed the desire for additional features in the software. These include the ability to automatically resend invoice emails, start quarterly payments on a specific date, and refund and terminate recurring EPAY invoices.

Inefficiency of Training Process: Several reviewers have mentioned that they feel the training process could be more efficient. They believe that there is room for improvement in terms of providing clearer instructions and more comprehensive training materials.

Complicated Setup Process: A common concern among users is the tediousness of the setup process. Reviewers suggest that it could be made easier by simplifying the steps or providing clearer guidance throughout the setup phase.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 1 out of 10
Vetted Review
Verified User
In my opinion, we made the disastrous mistake of choosing EPAY Systems as our software for all HR-related areas: HCM, ATS/Recruiting, Payroll, Time and Labor Management (TLM), LMS, Performance Management (PM), Benefits. I believe we were lied to so much; it is hard to believe. In my experience, they told us they could do everything and have done nothing we needed. We were never able to use the TLM, LMS, Benefits, PM, or Analytics because they were unable to make the system work for TLM. In my opinion, there was no point in bothering with or paying for LMS, PM, or Analytics because we realized almost as soon as we went live that we would have to find a different vendor as quickly as possible. I believe you can't even file documents in EPAY Systems. In my experience, you just watch the circle spinning endlessly until the system times out. In my opinion, support is nonexistent. It was outsourced by EPAY Systems to another company - "support" person [removed] absolutely clueless. I believe this system is nothing short of a disaster. I have never worked with anything so bad in any capacity, in my experience, run.
  • I believe the ONLY thing EPAY does well is lie.
  • In my experience, they are Terrible, and nothing works well at all.
  • [removed]
  • [removed]
  • [removed]
In my experience, EPAY Systems is a nightmare. Glitches constantly occur and make no logical sense, and I believe no one can help with corrections. I feel the system design is awful; it is archaic, slow, and useless. Due to my experience, I expect constant errors and having to deal with fixing everything yourself manually. In my opinion, the people who work there don't know what they are doing; it is unbelievable.
Human Resource Management (5)
10%
1.0
Employee demographic data
10%
1.0
Employment history
10%
1.0
Job profiles and administration
10%
1.0
Organization and location management
10%
1.0
Compliance data (COBRA, OSHA, etc.)
10%
1.0
Payroll Management (5)
10%
1.0
Pay calculation
10%
1.0
Support for external payroll vendors
10%
1.0
Off-cycle/On-Demand payment
10%
1.0
Benefit plan administration
10%
1.0
Direct deposit files
10%
1.0
Leave and Attendance Management (3)
10%
1.0
Approval workflow
10%
1.0
Balance details
10%
1.0
Annual carry-forward and encashment
10%
1.0
Employee Self Service (3)
10%
1.0
View and generate pay and benefit information
10%
1.0
Update personal information
10%
1.0
View company policy documentation
10%
1.0
Asset Management
N/A
N/A
HR Reporting (3)
10%
1.0
Report builder
10%
1.0
Pre-built reports
10%
1.0
Ability to combine HR data with external data
10%
1.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
10%
1.0
Performance plans
10%
1.0
Performance improvement plans
10%
1.0
Review status tracking
10%
1.0
Review reminders
10%
1.0
Multiple review frequency
10%
1.0
Succession Planning
N/A
N/A
Onboarding (2)
10%
1.0
New hire portal
10%
1.0
Manager tracking tools
10%
1.0
Performance and Goals (2)
10%
1.0
Individual goal setting
10%
1.0
Performance tracking
10%
1.0
Recruiting / ATS (7)
10%
1.0
Job Requisition Management
10%
1.0
Company Website Posting
10%
1.0
Publish to Social Media
10%
1.0
Job Search Site Posting
10%
1.0
Duplicate Candidate Prevention
10%
1.0
Applicant Tracking
10%
1.0
Notifications and Alerts
10%
1.0
  • After investing a year in implementation by our team, we have to find a new vendor and go through a new selection and implementation process. We also had to continue paying over 10K a month to ADP for historical information as in my experience, EPAY Systems could not import employee records and history.
  • I believe EPAY Systems has been a tremendous waste of time and money.
  • We are still having to pay for our old TLM & LMS systems since EPAY Systems wasn't able to make theirs work.
  • In my experience, because the EPAY Systems Implementation team was so slow, completely unconcerned about missing our deadlines for months on end, and I believe, deliberately putting off our ability to do a side by side with our old system, we literally did not see how the system worked until we went live. Had we been able to see it for what it was before go live, and the end of our ability to use our previous HRIS system, we were forced to use them and lost the ability to stay with the old system, which at least functioned. Now we have to find a completely new system.
In my experience, EPAY Systems is the worst possible HR/Payroll system you could possibly select. I believe it's a scam.
I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
No. Even if support were better, which I don't believe would be since the company doesn't care about providing a functional service, in my experience, the product itself would still be terrible. I feel the system is the worst-designed computer system I have ever seen or worked with, and I believe I am the most proficient end-user of business software I know.
Yes
No. I am keeping a folder of the thousands of requests for help that we have made over only a few months. Almost none get resolved and never in a timely manner.
In my experience, no, that is a definite NEVER.
Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
  • In my experience, honestly, none.
  • I feel the entire system is a dinosaur and does not work properly, quickly, or smoothly.
Yes
Employees can view a few things through an app - their paystubs, address changes, and a few other minor bits of data. It is not "interactive" and is very basic.
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