JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers. development team relying on JIRAIn our company JIRA is used by our Web Development teams. We have teams in multiple locations and need a good project management tool. As an in-house web team, we develop various B2B websites and internally used web based tools. Keeping track of every part of the team is essential. This can be a challenge when working in a global company with teams in different time zones. With JIRA, we are able to create and assign tasks to any team member and be sure that it will be taken care of. Implementing JIRA in our work routine also helped us bring a good and efficient workflow to any type of task.,Workflows. Being able to define workflows for any type of a task, helps with keeping that task on track. Additionally, you can trigger various actions when a task hits a step in a workflow, like automatically re-assigning a task to a specific team member. Dashboards. You can organize your JIRA dashboard any way you want and you can have as many dashboards as needed. This helps when preparing for team meetings and generating reports. Customization. Being able to customize JIRA is great. It allowed us to adjust the use of the software to our needs and not the other way around.,JIRA is missing an iOS app. Even though there is a mobile version of the site, it is not easy to work in. As a manager, I receive a lot of JIRA related emails. Being able to answer questions or make changes on the go would be very helpful. You are able to embed a form outside of JIRA that would upon submitting, create a new JIRA task. We use it for submitting tickets. Once a ticket has been closed, there is no automatic way of informing the requester about the resolution.,8,Better tracking of tasks/issues More accurate prediction of project completion dates Better task distributing Better task categorization,Basecamp,10,10,Implemented in-house,No,Change management was minimal,Defining workflows Understanding various project types,9,8
JIRA Software
1459 Ratings
Score 8.1 out of 101
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1459 Ratings
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Score 8.1 out of 101

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Score 8 out of 10
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Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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About JIRA

Atlassian Jira is a task management tool for software development teams developed by Atlassian in San Francisco. Atlassian Cloud and local server options are both available. It allows the user to create, prioritize and track the progress of tasks across multiple team members. Projects are treated as and formed from, in this software, collections of issues, which can be managed individually or in bulk in a multitude of ways. Analytic features allow team member workload and time to resolve issues to be studied and reallocated as needed. Issue voting allows team members to up or down prioritize elements of a job. Tasks can be delegated and issues can be started anonymously, if need be. Customizability and functionality are extended via extensive support for plugins. Pricing is dependent upon inclusion of Atlassian Agile (for development) or Atlassian Service Desk and upon the number of users, in both cloud or local server options.

JIRA Integrations

SnapEngage, Freshservice, Stackify Retrace, Planview PPM Pro (formerly Innotas)

JIRA Competitors


Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

JIRA Technical Details

Operating Systems: Unspecified
Mobile Application:No