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Microsoft 365

Microsoft 365
Formerly Office 365

Overview

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most…

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Recent Reviews

Microsoft 365 - Good and easy

8 out of 10
March 30, 2024
I daily use several applications inside the Microsoft 365 suite. I use Outlook as a desk application to manage emails. Despite of the most …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Business Basic

$5.00

Cloud
Per User Per Month

Individual

$5.84

Cloud
*Per Month

Business - Apps

$8.25

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that users can access from anywhere.

The vendor says key benefits include:
  • Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
  • Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
  • Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft 365 Video

When you need to write a document, crunch numbers on a spreadsheet, or work up a presentation - office suite software is your solution. Apache OpenOffice offers free word processing, spreadsheet, or any other office needs and here we compare it to Microsoft Office 365 and it's Word, Excel, and more.

Microsoft 365 Competitors

Microsoft 365 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

Google Workspace and Microsoft 365 are common alternatives for Microsoft 365.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Microsoft 365 are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(6456)

Attribute Ratings

Reviews

(151-175 of 238)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization uses Microsoft Office 365. Its primary use here is as our e-mail client. All of our organizational e-mails are administered and managed through Outlook. We also use Word, Excel, and PowerPoint very heavily in our office. Excel assists our Data Team with formulating data and statistical reports on our impact, which affects our fundraising efforts.
  • A system of integrated software/suites that communicate easily and effortlessly with one another.
  • User-friendly. Very easy to learn the ins and outs of the software suite.
  • Popular. Many of our colleagues at other organizations also use Microsoft Office 365 so we can easily share docs and more.
  • Unexplained freezes happen sometimes, and we usually have to kill the program and restart it completely in order to get it back up and running.
Microsoft Office 365 is well-suited to organizations of any size, I believe, whether small, mid-size, or large, because it is multi-faceted and easily adaptable to an organization's day-to-day operation. The suite also contains a number of applications that can be customized for your employees' use. Most aspects of the suite are rather easy to grasp, even for those who have never used Office software before.
December 02, 2019

Office Where You Need It

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Office 365 is used throughout the organization in all departments. The software specifically helps my colleagues communicate and share information as we assess and develop new projects. The collaborative aspects of Microsoft Office 365 are great since we can work on the go as well as within the office or classroom on research documents as well as everyday documents. Microsoft Office 365 does not require many resources and enables users to have access to a powerful and light office suite wherever they may be.
  • Microsoft Office 365 offers functionality on all major devices and operating systems, and the cloud functionality enables us to complete tasks regardless of our current system specifications.
  • The Office Suite provides much more power and functionality than competitors, and the built in templates help users create stunning presentations and ease the amount of time required to complete documents.
  • The UI is familiar to anyone who has used a modern word processor or Office Suite. This allows users to quickly jump into productivity tasks and collaborate in groups without struggling to understand features and icons.
  • The Microsoft Office 365 can cost more than traditional packages since it is available as a subscription.
  • The software can take time to download and install on devices. This set up time can be prohibitive if a user wants to quickly prepare themselves for offline access.
  • The UI is not as intuitive or friendly as previous versions of Microsoft Office 365 as menus are contextual. This may result in a slower workflow or a need for extra support for some users.
Microsoft Office 365 is excellent for completing important projects and documents given the breadth and depth of tools and features offered within the software. The ability to use the software anywhere also allows users to continue working on their projects and maintain productivity even if they change PCs or need to use a mobile device. Of course, Microsoft Office 365 is also great for collaborative functions, as well. The UI is much more intuitive than competing online platforms, and users will most likely be familiar with it already.
Sara Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Office 365 is utilized across our entire organization by every department. It contains every Microsoft product that make doing business possible. From one single login point, employees are able to access Outlook email, OneDrive & Sharepoint - where we store shared documents and templates for all employees to access, PowerPoint - which is extremely helpful for collaborating across different departments, and Microsoft Teams - which all employees use to chat and share files with other team members quickly.
  • Microsoft Office 365's suite of products are all accessible from one login point, which improves ease of access for employees.
  • Allowing different users to view and edit documents from different locations or computers makes it easy for multiple departments to collaborate on projects.
  • Microsoft Teams has been especially useful for our organization by adding a more instant form of communication for team members.
  • I can't think of any areas of improvement for Microsoft Office 365. Their suite of products is essential to any successful business operation.
Microsoft Office 365 is well suited for any organization with multiple employees. Their products allow employees to stay in constant communication, easily share information, and collaborate effortlessly on different projects. Each product in Microsoft's suite is also available on all devices, making it very easy for employees who are always on-the-go or work remotely. It's a great way for everyone throughout an organization to stay connected.
Karen Zelzer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Microsoft Office 365 for creating our reports for our company email, creating spreadsheets for data management, as well as creating presentations to share our company's progress with our employees and clients. We have Microsoft Office 365 on all of our company computers and laptops. Microsoft Office 365 has helped make our company more efficient and collaboration easier within our company.
  • All of the application included with the Mircosoft Office 365 program makes it easy to insert tables into word documents or figures into powerpoints and to share the data with other Mircosoft Office 365 users. The compatibility between the different applications takes the headache out of creating professional-looking reports and presentations.
  • The variety of applications gives your company almost everything it needs to function efficiently.
  • Sometimes there is too much going on/too many applications with the Microsoft Office 365 that it becomes cluttered. Takes some time to become familiar with all the different applications. Takes a little extra time in the startup and training, but after that, it becomes easy to use.
Our company uses Microsoft Office 365 for our email, and we also have started using the Microsoft Teams application that comes with the program. This allows the user to see if a coworker is online or if they are busy, even if they are working remotely. The program will link the calendar from your email to Teams so you can see when you are free or if you have a meeting coming up. It will sync calendar invites from your email to Teams and your email calendar, which helps reduce the chance of missing an appointment or meeting.
William Pote | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Office 365 extensively, both internally and as a managed service provider, and recommend it wholeheartedly to our clients. The breadth of services and tools that Microsoft includes in this product is staggering. We recommend it because of a few of the following reasons:
  1. Business-class email.
  2. Standardizes office licensing for all users.
  3. Teams collaboration.
  4. Sharepoint document management and sharing are great.
The overall integration between all of the products, both local and cloud-based, has improved so much in the last 3-4 years, to the point where it feels a bit like magic.
  • Great email provider.
  • Business-class collaboration.
  • Standardizing office licensing.
  • Document Sharing.
  • Too many options for most people.
  • Spam filtering requires a lot of tweaking -- we went to a 3rd-party tool.
  • It does not have email backup -- we're using a 3rd-party tool.
As an MSP, we have standardized on Office 365 for all our clients, and have not found a situation where it does not fit in at some level. I know you can use other providers, but for us and our clients, it makes a huge amount of sense because of all the benefits it includes.
Bill Black | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Office 365 as our main communication and scheduling tool. We coordinate meetings and events with the Calendar and use the email feature extensively. It is a convenient way to keep us all on the same page.
  • Email communication - Great for accessibility and retention of communication threads.
  • Calendar is great for keeping meetings and events scheduled.
  • Easy to use and well-integrated. The elements work well together.
  • Rarely, but it does happen, the "Reminder" notice of a meeting or appointment comes in after the event. Not sure why, and why it doesn't happen all the time.
  • Adding a "signature" to your email is a little more difficult than in past releases of Office. Once it is set, it works fine, but getting there is a little clunky.
  • Other than that, things are pretty solid with this tool.
Office 365 is well suited for communications in a large organization. We have many people in our organization - plus the multitudes of people outside, who we need to communicate with. Outlook is great for that. It also works well for coordinating schedules, meetings, and events. With an organization of over 200 people, keeping us all in line and informed can be a bit of a challenge. This creates a one stop shop for all of our scheduling needs. The Tasklist is a great tool for teams as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use if for collaboration via email and chat, and document collaboration.
  • Best in class email provider.
  • Great integration with other tools.
  • Easily scale to your business.
  • Dynamic distribution lists.
  • Approvals for mass email routing.
  • Additional integrations with new cloud tools.
  • Ability to limit access to certain features across an organization.
Microsoft Office 356 is well suited for companies that are growing and have an open mind about how to scale that. It may not be suited for G Suite customers that are adamant G Suite users.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Documentation, presentation & email.
  • Word processing.
  • Good spreadsheets.
  • Presentations.
  • Errors that occur take a Ph.D. and hours upon hours to resolve.
  • Inconsistency in how certain functions operate, MS doesn't follow its own application design guides.
  • When things break, it's almost impossible to resolve. for example, for two years, the search function in Outlook has not worked. We've spent at least 40 hours researching the problem, which is very common but have been unable to resolve it. Even when working with support, the problem comes back, so it's been a waste of time to try to do anything about it.
MS Office is well suited for daily tasks in an office environment.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Office 365 is being used by our organization across all departments. It allows us to have access to all of the business software that we need to complete the projects we need to get done. We are able to do spreadsheets, create presentations, type reports and letters and much more.
  • It gives us quick and easy access to all of our business software in one central location.
  • It gives us access to a variety of types of software that we need to do business.
  • It gives us access to our email software in the same location as our business software.
  • It would be nice if there was a reminder when employees power up their computer that they log in to their Teams software.
I think Microsoft 365 is well suited for both large and small businesses. I think it would be less suited for personal home use unless you happen to do office or school work from home and would need access to the spreadsheet and presentation software.
Lee'Ann Burgess | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Office 365 for various purposes, including email management, Word, Excel and PowerPoint. We typically use PowerPoint for all of our company presentations which is pretty simple.
We are using the cloud version right now and like that it’s always easy to access along with using OneDrive. We would recommend this for other SMBs.
  • Easily accessible
  • Many features for business
  • Easy to implement
  • I think it serves its purpose, can’t really think of any cons for what we need it for
  • N/A
  • N/A
I think it’s well suited for all small to midsize businesses. Even if you don’t take advantage of all of its features, it’s still a cost-effective option. It’s a pretty well-known platform and also great to resell if you are in that type of business. At this time, we are not a reseller but have considered it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Office every day. Microsoft Outlook for checking emails and communicating with customers and suppliers, Microsoft Word for documentation, Microsoft Excel for reports. Besides those, I use Microsoft Visio to draw diagrams for my coding tasks and Microsoft Onenote for taking notes. We also use Skype for Business as a primary communication channel.
  • Includes very strong tools for your office works, such as Word and Excel.
  • One account can be used on multiples devices, even one that is your phone or tablet.
  • The data is synced between devices. One that is especially useful is OneNote. I can take notes anywhere and anytime.
  • The performance sometimes is quite slow. I've even had the program crash.
  • OneNote in Office 2016 is not supported anymore. No more updates. Microsoft recommends us to use OneNote in Windows 10 but it is simple and lacks some advanced features such as Import Diagram from Visio. I have to export the diagram to an image and add it to OneNote. Then I have to repeat these actions every time I update my diagram.
  • When you are using one application in MS Office 365, it has very good integration between other applications inside MS Office 365.
  • If you need advanced features to work with your documents or data, you will need Word and Excel to get your work done. Otherwise, you can go with free tools that offer basic features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 is being used across my organization and addresses many business problems. We use it to track data, generate reports and share information.
  • Updates that are constantly being implemented with extra resources.
  • It is easy to use, has had the same tools for at least 15 years.
  • The programs link together so you can use more than one at a time.
  • Compatible with most other programs. A big plus when using other software.
  • Short cuts - there are so many ways to do the same function in Excel - icons are enough!
The programs are worth the money and are suited because they best fit a company's needs, no matter what size. I have worked in a 12 person company and one with over 900 people and the program has worked well in both!

If you are more of a hard-copy company, this program might not be for you. But there aren't a ton of situations where Microsoft 365 won't be helpful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use the Microsoft Office 365 suite for all of our office applications (Word, Excel, Outlook, Teams, etc.). It is being used by all departments and has allowed us to greatly expand our users’ mailbox storage as we are now cloud based and do not need to store emails on premises.
  • Cloud based storage allows for larger mailboxes
  • OWA allows access to the applications from anywhere
  • OneDrive allows for offsite work
  • Teams allows for collaboration between individuals and groups
  • Outlook forces some settings, such as focused inbox. Our users found that to be an annoying feature.
  • General connectivity issues due to Azure AD sync issues.
  • OneDrive allows users to take potentially sensitive files/data offsite.
  • OneDrive allows users to save malicious files and transfer them to work network.
I believe that Microsoft Office 365’s greatest potential/strength is its portability. It’s incredibly convenient to be literally anywhere and be able to work on Word files, Excel spreadsheets, emails, and Powerpoint presentations on the go. I’d recommend it for companies with multiple employees/departments. On the other hand, it’s probably not necessary for small shops.
October 18, 2019

A leader in its field

Sam Othman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Office 365 across our entire company (200 staff in Australia & 30 in Manila). The collaboration tools are essential to our business. The suite has been around in some capacity for so many years that our new staff can just get up and running as soon as they sit down. It is ever-growing and we are still unveiling more and more uses for it all the time. As much as we use it for, we really haven't even scratched the surface of what can be done with it.
  • Deployment & Updating - From an IT professional point of view, it is essential that this process is easy and reliable.
  • Collaboration - OneDrive & Teams allows our users to seamlessly share and co-author files.
  • Continual Development - Office is always coming out with new features - OneDrive has come along in leaps and bounds and is now a critical part of our environment.
  • Do away with user-based installations of standalone apps such as Teams and instead go back to computer-based installations (OneDrive recently did this)
  • Outlook is very heavy when multiple mailboxes are mapped
  • MFA - We implemented this recently and it often doesn't prompt for the code and instead just causes problems with Outlook/OneDrive/Teams without notifying the user that it is waiting for the code
I have always found that Office 365 is a more feature-rich suite than its competitors.

For a professional environment, especially on the larger scale, I think it is a great option. There are many different license types so there is generally a suitable option for almost everyone.

I can't really think of an instance that I would use a competitor over Office 365. I have been using this system for years over many different versions and its all I would really use.
October 17, 2019

Office 365

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Office 365 for email and the entire office suite of applications including Word, Excel and Powerpoint.
  • Excellent cloud email service
  • Excellent online versions of the Office Suite of applications
  • Reporting could be better.
  • Not all functionality in the cloud version of Office Suite compared to the installed version.
Office 365 is an excellent solution for any size business.
October 17, 2019

Online is the Future!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Office 365 Pro Plus at the moment and will be moving to Exchange Online and SharePoint Online in the future. The entire organization uses O365, primarily Outlook, Word, Excel, and Teams. The option of offering multiple installations per user has made licensing issues non-existent. With a subscription model, it is also nice to get the latest software updates and features. Managing users and subscriptions is also a breeze with the Office 365 portal.
  • User management from an administrative point of view is really intuitive and easy. This also applies to license management as it is very easy to see who has what license and compliance is no longer an issue.
  • There are frequent updates and features released that constantly enhance applications and services.
  • The O365 eco-system is great, where everything is connected and can be accessed easily. For example, the integration between Office applications and One Drive / SharePoint and Teams are built-in allowing for quick access to files from any application.
  • The hybrid environment between Skype for Business Server and Teams has some issues. Presence is not updating correctly and Teams Meetings are not available in Teams client until the user mailbox is in Exchange Online.
  • Microsoft is very aggressive in trying to get people to switch from on-prem to online. This causes the hybrid setups to be very flaky until completely moved to online.
  • Some organizations are not ready to 100% integrate Windows with O365 so a lot of features in Win10 are not usable without 365 Online services.
Office 365 is great for any organization that uses Microsoft products. If you have Exchange and/or SharePoint servers, moving to 365 is a great move. Everything integrates with everything else, so it makes everything work easier and more efficient. However, the cost of 365 might not be justifiable if there is no reliability on other Microsoft products.
Chris Hecox | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use a few different apps within Microsoft Office 365, including OneNote, OneDrive, Word, Powerpoint, and Excel. The Office suite provides many applications and tasks that can be tackled, including writing documents, budgeting, storing files, etc.
  • Office does a pretty good job of organizing your files from various applications. I can access these from my hard drive, even though everything can be backed up to the cloud as well.
  • Office gives me lots of options for preparing documents or files. I can type up a word doc, or create a financial spreadsheet for a project, or create a quick presentation.
  • OneNote is a great notetaking tool. With a little finagling, you can also figure out how to exchange these notes and share them with other parties.
  • One noticeable disadvantage with Office is the subscription fee. A huge reason I consistently use software other than Office 365, is because I can do many of the same things for free.
This is a great suite if you are familiar with the 365 ecosystems, or if money isn't a question. For others, it's nice to not have to pay a fee, and still be able to use the same types of applications.
September 27, 2019

Office 365 Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it as a sole proprietor. This allows me to keep all of my documents in a single location accessible from anywhere. It also syncs up with all of my devices for easy access as well. I also use it to be able to share out documents to my end users with the ability to customize how they can interact with those documents.
  • Collaboration
  • Ease of access to data
  • Cloud backups
  • Sync to all of my devices real time
  • Automatic updates and patches
  • Easy and intuitive user interfaces
  • Single portal to mange multiple tenants
  • None
I cannot think of a use case that does not work for O365. I recommend it to literally every single client I manage. It works primarily well for organizations that want to have a single pane of glass that allows for collaboration on projects and access to data from anywhere on any device.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use this product across the entire company with every department. It allows us to stay connected through email, share documents, and access the most common document types in our industry whether in the office or working remotely. It provides end users with a familiar and simple interface, and support is always responsive.
  • Easy to install software reduces errors and omissions during the installation process.
  • Admin portal interface is easy and intuitive.
  • SharePoint allows for adaptive sharing, creation, and management of file libraries.
  • Documents, especially in Word, open differently in the desktop and online versions of the software. There are normal Word functions that don’t work properly in the online instance.
It is well suited for any business that is under 50 employees. Anything beyond that would probably be run more efficiently through a dedicated email server and licensing the specific apps that your company needs to use. Even at 25 employees, we only utilize about 50% of the apps provided, less for a number of our employees.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company uses Microsoft Office 365 company-wide. Regardless of the department our employees use the Office 365 suite to perform day to day work and complete business critical projects. Microsoft Excel is an invaluable tool that allows us to track and analyze information that runs our business. The added features of office 365 are a bonus on top of already great tools.
  • Great user interface
  • Wonderful collaboration opportunities
  • Office 365 has so many features that my organization hasn't explored. It would be great if Microsoft had a way to show me all it can do.
Microsoft Office 365 is great for a lot of different tasks. Word tackles document creation and letter writing with ease. PowerPoint is unparalleled in creating eye-catching presentations. Excel provides a whole host of tools to store and analyze data.The only problem I've seen with any of these tools is that Excel starts getting bogged down if you're trying to analyze too much data. So keep that in mind - if you have hundreds of thousands of rows to analyze you're better off looking at a different tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently evaluating Microsoft Office 365 Pro Plus to deploy across our entire organization. We are currently on the boxed product of Microsoft Office 2010 and are ready to move to a newer version. We are going to move to Office 365 Pro Plus so that our users are always up top date and we don't have to go through hoops to check compatibility before we update every few years.
  • MS Office is the de facto standard across almost any industry. Keeping up to date will allow us to share files more easily with business partners.
  • Microsoft continues to improve Outlook for ease of use and new features. That is one application that is used across our organization and all users depend on.
  • The updates that we've received so far during testing have installed smoothly and without incident.
  • Office 365 is still bloated with features that may not be used by everyone.
  • I'd love to see them add back the ability to send to OneNote from Outlook without doing a fake print job. I relied on this feature extensively.
  • The installation process is a bit more convoluted for the new version as compared to the MSI file with a transform file method of previous versions. Though once you figure it out, it is a bit easier.
Office 365 is a no brainer if you want to keep your organization up to date with Office. It allows you to break your investment into yearly costs, provides incremental updates instead of big jumps and is the industry standard. The only way it doesn't make sense is if your company wants to buy a copy of office for each employee and keep it until it is no longer supported and then jump to the new version.
Tracy Burton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Office 365 is used throughout my entire organization. Through its suite of applications, it solves all of our needs for any spreadsheets, word processing documents, database & publishing needs. This is the industry standard for businesses and deservedly so.
  • Email integration with the cloud Exchange server and local Outlook installs/cloud usage.
  • Spreadsheets and Excel integration with OneDrive.
  • Access use with even much older version of database files.
  • Sometimes files in OneDrive get stuck from being shared properly.
  • I've noticed a vast improvement in performance with Office 365 since upgrading our internet speeds. It seems like a higher than average internet speed is almost required to get Office 365 fully functioning.
Simple, easy to use suite of applications that typically require minimal training for end-users. Sometimes when version upgrades happen, subtle changes can cause confusion for the average user.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is the basis of our company from Word, to Excel, to PowerPoint and mail. It also allows us to connect with each other and sync calendars without issues (so far). The biggest issue is communication on timing, as well as having the same version of the software used across our business.
  • Connectivity between accounts. Accessibility across platforms (Mac & PC) when working from home or in the office.
  • Ability to work while offline and sync up once connected again.
  • Universal acceptance and integration with the main programs we use, that a majority of consumers utilize, reduces the need for reformatting.
  • The main area for improvement is remembering/history of Excel & Word -> working on these apps over a period of time without shutting down your computer ~ 3-5days, the apps lose their ability to remember the last few days of documents, and in some cases, no history remains.
On the go, and when utilizing public computers to run the specific apps when not in possession of a laptop, this makes travel a lot easier. it also allows for document sharing and storage in the supplied cloud. The main issues that arise are when the Mac software utilizes a PC saved document and in these cases there becomes some instability (rare) but it does occur.
Nicolas Poague | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Office 365 across the whole organization. At a minimum, we utilize the Exchange Online component for email for nearly all staff, but the majority of users also use the Office apps via O365. There are also a handful of users utilizing audio conferencing and PowerBI apps as needed.
  • Management of licenses/users
  • Administration/admin dashboards
  • Maintenance and updates
  • Can be costly
  • License levels may be complicated
  • Admin dashboards could improve usability
For larger organizations with users that require the Microsoft Office apps, it is great and makes managing users and licenses fairly easy. Getting regular software and security updates take some of the stress off of IT. Things can get tricky if you have requirements for certain apps but don’t need to jump to a larger license level and also don’t want to manage a lot of one-off/add-on licenses.
September 13, 2019

The trial is free!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using 365 across the whole organization. It eliminates the need for internal backups and most VPN uses. We started with Exchange to replace Lotus Notes email. Everyone is using Outlook, SharePoint, Teams, and OneDrive. We are currently migrating our old file-share based Intranet to SharePoint. This allows departments to manage their own content. We are also rolling out mobile forms to our shops; this replaces capturing data on paper and then data-entering it. So, better data management is also a driving factor.
  • Data Management - replace spreadsheets with lists gives users a data-forward view. Metadata on documents too.
  • Email - Exchange/Outlook is simply the best email product available.
  • Data can be shared with external users, and setting permissions is fairly intuitive.
  • Metadata and Search are relatively easy to configure and great for users.
  • Communication - Having our (particularly) multi-person conversations in Teams Chat is better than by email.
  • Single source of truth - documents/data are stored in SharePoint, Teams, or OneDrive rather than in emails. Everyone always has the latest file, and no one has to search their email for it.
  • Teams desktop client needs multiple windows. I would like to be able to open a document in Teams without leaving my chat session and then having to return to it.
  • Remove the 5,000 items per view limit.
  • SP Designer workflows should allow lookups to lists in a different site. Fetching data from other site collections would be really nice, but even another site within the same site collection would be a big improvement.
  • SP Designer should allow us to edit site pages easily as we had with SP 2007.
  • The flow needs to be tightened up. Simple flow to copy attachments from email to OneDrive or SharePoint requires a 4K screen to see the entire workflow, and there is a TON of unused space between steps. This is crazy, and it is unacceptable to every developer I know.
  • Power Apps is barely usable. There is nothing intuitive about it, plus it requires Flows to anything complicated. And the Microsoft-offered seminars (usually delivered by MS Gold Partners) are also terrible. There is too much material to cover in 6.5 hours, they don't print the labs, and I don't have enough screen real estate on my laptop to use PowerApps and Flow, let alone see the lab instructions too.
  • We shouldn't have to purchase 3rd party products like Nintex to overcome these barriers.
  • Column-level security would be nice.
Office 365 is suited for most business needs. Excellent collaboration tools. Particularly good if you want to get away from most backups. It is not well suited for hosting an external web site. It may not meet all compliance regulations for some industries. It is not well suited for lists that will grow over 30,000 records. It cannot replace a relational database.
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