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The Okta Identity Cloud

The Okta Identity Cloud

Overview

What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises…

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Recent Reviews

Happy Okta user!

9 out of 10
January 29, 2024
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single …
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Tried and True

10 out of 10
January 11, 2024
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (152)
    9.5
    95%
  • Multi-Factor Authentication (142)
    9.2
    92%
  • ID-Management Access Control (144)
    9.1
    91%
  • Password Management (138)
    8.8
    88%

Reviewer Pros & Cons

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Video Reviews

1 video

Okta Identity Cloud Review: Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52
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Pricing

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Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.9
Avg 8.1
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Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Videos

Okta - Secure Your End Users with Our Identity Cloud
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Okta Identity Cloud

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

The Okta Identity Cloud starts at $0.

Cross Identity, Xpress Password, and ServiceControl are common alternatives for The Okta Identity Cloud.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.5.

The most common users of The Okta Identity Cloud are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(540)

Attribute Ratings

Reviews

(1-25 of 85)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently The Okta Identity Cloud is a enterprise tool in our company, that is being used as a single sign-on for all our Business and IT applications. This has definitely helped us with Security, Password management and user management. Moreover, we are in the process of migrating our on-prem applications to the cloud, and The Okta Identity Cloud has greatly helped us with cloud tools integration. With this we even started to implement multifactor authentication as additional security.
  • Integrated very well in Cloud Applications
  • Enhanced security with multifactor authentication
  • Single sign on of all our applications
  • Enhanced user management with assigning the right applications for their need
  • Integration with SAP and Azure needs more improvement
  • Needs more improvement with the Mobile version of the tool
  • Documentation on break fixes is not sufficient
I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud.
When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
Justin Giffin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Okta is being used across our entire organization. The Single-Sign-On allows for an easy flow of software and application access without the requirement of having to login to each application separately. This makes our jobs more efficient and allows us to assist our customers quicker. To be able to get to our customers faster allows for us to make our customers happy. With Okta as our SSO partner, our organization is able to sign in to our plethoraof applications, internal and external.
  • Allows better flexibility with SSO
  • Multiple application access from one source
  • Easy mobile accessibility
  • Needs to address issue of asking same domain to save password
  • Automatic password updates
  • more user customizable
Okta is best set for businesses with multiple Saas applications and resources that will allow users to have streamlined access to the different resources without having to log in to each and every application. The downside of Okta is the ability to have personalization across the different resources, but this really won't hamper the everyday business user.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta makes it incredibly easy to manage all of our log ins to the suite of applications we use. It streamlines new account provisioning for our IT and Business Systems team, while giving the end user a single place to go to access each system. An added bonus is you can save log ins to other applications not provisioned through Okta in your account.
  • Ease of use
  • Mobile application
  • Secure passwords
  • Nothing in particular
Okta is the perfect solution once the company has grown to have a tech stack comprising more than 10 applications across at least 20 employees. It makes onboarding and off-boarding nearly seamless and makes it easy for the employee to know where/how to log in to required systems.

For smaller companies without a sophisticated IT team I could Okta being a bit too much to manage to start.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are leveraging capabilities of OKTA in federating Internal and External Applications with SSO using SAML 2.0, Open ID Connect etc. We also manage access policies and enforce MFA sign on polcies via Okta. Okta also helps in identity lifecycle management , access provisioning and deprovisioning via OKTA workflows. Okta workflows are another way to automate several tasks within Okta.
  • SSO
  • Enforcing MFA sign-on policies
  • Automatic Access Provisioning and Deprovisioning
  • Should support enabling SSO by uploading SP XML metadata file
  • Should have better Okta terraform documentation
Okta Identity Cloud is Perfect for SSO integrations, Easy and supported by most of the vendors. Also they are supporting Auth zero and fastpass, passwordless login which again helping organizations in staying ahead in the game. They are providing several such features which would help securing Okta tenant in all ways.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The license model was a challenge for us as a company with multiple use cases and other external health partners, but the vendor was fair and worked through the unique use cases for acceptable licensing terms. Strong product with more capabilities than we can currently leverage. Great customer support and technical know-how.
  • Single sign-on capabilities
  • Easy integration of our cloud AD services
  • Vast range of options to leverage
  • More detailed reports on threats
  • AI capabilities
  • Dashboards could use some improvement
This product has been in our enterprise for a while and new features are always welcome. Some other SIEM products in the market do offer additional features that Okta Identity Cloud can provide as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identity Cloud is leveraged extensively throughout our organization. Features utilized include universal directory capabilities via integration with Azure AD, streamlined cloud application distribution, user self-service password reset capabilities, and the ability to protect all of this ecosystem behind a strong multi-factor authentication offering that is very flexible, standardized (via SAML for example) and secure.
  • Universal directory for all users
  • User self-service password resets
  • Multi-factor authentication
  • Cloud application distribution
  • Integration with on-prem directories can be complicated to setup
  • Make it simpler to setup automation
  • Very a la carte in nature, must pay additional for features which I feel should be included
  • Admin interface is a little outdated
The Okta Identity Cloud is in my opinion the premier tool for providing MFA to your workforce. Extremely easy to setup, standards based, stable, and a lot of user self setup/self help features. Makes managing user identify and disparate directories much more simple. Less appropriate for providing a true application portal experience for users as it's integrations in that area are mostly for cloud-based applications and not on-prem systems.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Most of the tools we are using is under the Okta Identity Cloud and because of that, we are positive that our access is always secured, protected and always up to date. The good things I found in using the Okta Cloud is it always reminds me every time the password I am using on my tools is already close to the expiry. Not only that, it also suggesting me to change the password before it gets expired and what are the days before it gets expired. In that way I can decide for my self if I want it to update my password right away or maximize the expiration date. I love the way it gives me the freedom to choose what day should I reset my password. In case I really missed the days on updating the password, the time I logged on my tools it will ask me to update my password right away so it will not cause me any inconvenience in the future. It is friendly-user and at the same time, the security is tight and as long as you follow the instructions, you will never get any confusions or inconvenience in using it. I highly recommend it to other business organizations because it is easy and safe to use.
  • Maintenance of the tools we are using under Okta
  • Easy access or friendly user of the tools under Okta
  • The security of Okta making sure our personal information will be safe
  • Fast and reliable sources that helps our work more accurate
  • As of now, I can't think of any because it has always helped me out on my work every single day
On my daily basis of using Okta, it never failed to amuse me in every work-related concerns. Using the updated tools I am using under Okta, I can confidently provide best and quality options to every customer and clients I deal with. Because of the up to date information we have on the tools we are using, as a team lead coordinator talking with clients about hotel group reservations, we are able to assist them and look for the best available hotel that meets their preferences using the accurate information we have on the tools under Okta. Because of this, our repeat customers are also recommending our service to their friends and colleagues. In that way we also improve our sales and expand our growing team with the help of Okta. Easy to access, secured logins and accurate information designed for success for every business. I will receive a call from a client looking for a group reservation for a particular event, using the tools under Okta, I will provide the available hotels we have that suites the needs of the client then, close the booking as easy as that. Okta helps to make the work easier as I am using it when I started this company way back August 16, 2021.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have all of our passwords saved which can be helpful as well as all of the platforms we use located in one place for easy access. Mostly the use case I find myself leveraging is a password saver. I acknowledge that I do not use the platform for its full value as it is not a part of my workflow.
  • Password saver
  • Enterprise recourse library
  • The passwords can be more easily accessible for password editing.
Well suited for enterprises that leverage multiple partnerships for a tech stack.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is the best solution to have the employees securely connect to the company network apps and websites by providing a secure single sign-on option. Once logged into the system on the company network, it identifies you, and all the apps and websites within the company that requires a log-in will give you automatic access(as per permission) by single sign-on. So no more typing the id password again and again for each of them.
  • Single sign on over multiple applications and websites of the company.
  • Multi-factor authentication is being provided for better security.
  • Interface is very user friendly.
  • Not faced any issues.
It is well suited where user gets the access to change their own password and once changed, it will be changed throughout the company-wide applications under their Okta permissions and they don't have to call the service desk and wait for them to change it. It is very easy for adding various applications to add into the dashboard for users to access under one roof.
July 30, 2022

okat sso

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SSO and we integrate it for saml in products for authentication and authorization. It helps to ease up the things and most of the uses related to authorization as addressed.It is easy to configure and use. Very easy to implement and understand and provides very good documentation and Product is well made.
  • SSO
  • SAML
  • OIDC
  • Mobile app can be improved
  • Login
  • Kerberos
Okta is suited when we want to restrict the users to use a few functionalities of the product. We can use it to authenticate and authorize the user. With one login, we can use all the other apps without individual login to each and every product. Okta's homepage can be improved.
July 02, 2022

Simply amazing!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using the Okta Identity Cloud for more than two years now and I have not seen any issue with it and I am currently enjoying using this portal for my everyday tasks. I could say that the Okta Identity Cloud has been so useful for me not only fore but also to my colleagues and friends and to the whole organization. I highly recommend this special tool.
  • Providea security
  • makes your job easier
  • gives access to system and tools
  • I wish it can be personally customize like change the color of background
  • I wish there is also an option for us to make our own profile
  • and I wish there is an option too to put our own photo on this special tool.
The Okta Identity Cloud is best for my online group booking. The Okta Identity Cloud makes my job easier where I can access different tools for my only booking for my clients and this provides security also to my tools. I could say that Okta Identity cloud can help you enhance your ability and help you learn or discover new things every day.
Sanjit Prasad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Okta Single Sign-On facility to login to all the services in our organisation. You have to enter your password only once and then with one-click you can easily get into the application. The major benefit is that there is no need to set and remember multiple credentials for each service available in your company. The sign-in session is active for a longer time so there is no requirement to do multiple logins. We also use Okta web app through which we can access apps provided by the organisation.
  • A single consolidated web UI where you can access all apps provided by your organisation.
  • Okta Single Sign-on facility for all apps.
  • Integrate with third-party products to enable two-factor authentication.
  • You can add more apps and navigate to recent apps via web UI.
  • The service is little expensive so a discount for renew subscription would be good.
  • I find very less resources about Okta so more documentation is required.
  • Once the service is broken, resetting it back is a bit painful.
Okta service is great to access apps via Single Sign-On facility. But yes it need an improvement where we need to reset Okta service when thing got broken.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use The Okta Identity Cloud across our entire organization for SSO and MFA to almost 90 public cloud and internally developed applications. Okta allows us to gain some control over the sprawl of credentials to an ever growing list of applications.
  • Okta is a bit like the Kleenex of the Single Sign On / Identity world, it's well documented and widely supported.
  • Okta's ecosystem is very mature and highly available.
  • Okta is generally easily understood by end users.
  • Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.
My feeling is that Okta is well suited for internal / employee facing authentication needs but is a bit on the expensive side for use in externally facing B2B and B2C requirements, so my company uses an alternative for that use case.
November 11, 2021

I am shocked with Okta

Robert Knowles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Okta was rolled out to a certain amount of departments. Once we complete deployment to all departments, we plan to roll out to other subsidiaries.
  • Single sign on across multiple cloud providers
  • Provides API for easy integration into application authentication
  • Access Gateway
  • Easier setup
  • Better documentation for setup
  • Clear path and explanation for implementing in a multi cloud environment
Okta is well suited for all of our expectations when providing single sign on into on-premises applications and multi cloud environments. The process to implement or instruct end user to configure their MFA seems elusive [in my opinion]. It feels to me that whenever a service offers mfa, it seems hidden and not something well documented or top of mine.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta is used by our organization across company. We are trying unify login for all of our employees. We are using okta integrated via Google. so far it make our life much easier than we expected. Okta recently acquired Auth0 which makes it more than awesome. We have seen a lot of benefits using Okta.
  • Login Unification
  • Login Widgets
  • Integrations
  • Simple Auth0 Integration
  • More clear documenations
  • Support Rules like in Auth0
it was well suited condition we wanted control which users can access which apps. And also when employee is terminated just disabling user, disabling access to any app that control by Okta.

One thing is always problematic session management. Because if user already logged in and there is no way to logout user if user is terminated.
November 05, 2021

Great Identity Platform

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to SSO to all our internal applications. Apps are added by IT as they see fit and then assigned to users. The SSO is convenient and users don’t have to remember passwords for every app. There’s really good support in terms of number of enterprise connections that Okta supports.
  • SSO
  • Support for different enterprise connections
  • Control
  • Better support for OAuth flows.
  • Management API for managing clients can be improved.
Well suited for SSO and Identity use cases.
October 29, 2021

In the sweet spot

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by our department. It acts as an authentication layer for our APIs. It is extremely easy to use and quite intuitive. We may be looking at our whole organization to use this in the future. It ensures that we don't have to spend time developing our own security wrappers for our APIs.
  • Clean UI
  • Effective security
  • Good help
  • Comprehensive protection
  • Better documentation
  • Feature advertising
  • Would like to see internal architecture blogs to understand how it works.
  • Expand out of the security space into more services.
Auth0 is extremely well suited for providing authentication and authorization to API endpoints, as it ensures that the company does not need to write its own security wrappers. It is probably not suitable where the use case is something specific in which case they will need to write their own auth layer for protection.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is being used by multiple products within the origanization for external customer interaction with numerous products. Auth0 provides social media login and passwordless authentication to custom developed products withint the organization. Auth0 addresses several issues including (1) a single source for managing multiple social media logins and (2) a trusted third party to provide authentication codes via SMS and email for access to products.
  • Easy to integrate
  • Excellent documentation
  • Passwordless authentication
  • Social media login framework
  • Complex role management
  • Filtering configuration
Auth0 is excellent for sites requiring social media authentication. The social media integrations are updated and always work.
October 12, 2021

Good IAM

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We were using an in-house SSO product but were facing a system availability issue which got resolved with Auth0
  • System Availability
  • Better User/tenant Management Dashboard
  • Easy to integrate
  • More Custom UI
  • Better log searching
  • More detailed error messaging when SSO connections fail
  • Downtime
It is configurable. We are using it for authentication.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is being used as our authentication provider for our new portfolio of Security solutions. With Auth0 we've been able to have a reliable, and easy-to-use authentication solution for our technical team and end-users giving us the time to be focused [on] building our products.
  • Integration with different identity providers
  • Libraries and SDKs for different technologies
  • Support via forums and dedicated post-sales teams
  • Add documentation and examples on libraries and SDKs
  • Add functionality to the Universal Login that can help to customize its graphic styles
Well suited for authentication via Identity Providers, Users, and API security management. I can´t think of [an] authentication scenario where Auth0 can´t be used.
Yuriy Umanskiy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Okta is one of the better directory/SSO products and is something we use daily. It solves things like onboarding and offboarding, plus app provisioning. Provisioning/Deprovisioning capabilities of Okta really stand out.
  • Single Sign On
  • Directory
  • SCIM
  • Profile mastering is a bit awkward
  • UI is somewhat inconsistent
  • Reports could be easier to read
It is THE exact SSO solution that any business would want. Capability is definitely out there. Some UI elements are a bit rough, but the product is very solid.
Zach Yokum | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identify Cloud is primarily being used as a Two-Factor Authentication service to help keep our users that login to our main company portal secure. It's used by all departments that need access to the portal, and exists as both a desktop login, or as a mobile app. It allows for a consistent and secure tool for helping keep all our users' logins safe.
  • SMS verification codes
  • The side-car mobile able
  • Easy-to-use
  • [It has some] blocky/clunky aesthetics.
  • Sometimes it feels like it requires you to update your password too often for simple input mistakes.
  • Pricing [could be better].
[The] Okta [Identity Cloud] is great when your business has grown to the size that you have multiple users accessing one centralized portal or platform that you want to keep protected. However, if you are just a smaller group, perhaps services like Last Pass would be better suited for below the same price point.
September 14, 2021

The Okta way to Cloud Apps

Score 9 out of 10
Vetted Review
Verified User
Incentivized
[The] Okta [Identity Cloud] is used across the entire organization to provide single sign-on, user and groups management, and application onboarding as well and user lifecycle management as users are provisioned or de-provisioned across the organization. The user interface is intuitive and easy to manage and scale for the entire organization.
  • User provisioning and deprovisioning
  • Application onboarding and integration
  • Reporting and logging for troubleshooting purpose
  • Better reporting ability would be helpful
  • Built in query can assist troubleshooting
It is appropriate for any organization where security is a concern and [the] ability to provision users and manage application lifecycle that supports modern authentication. Organizations today tend to use multiple applications from various vendors delivered on the cloud and a cloud identity solution is well suited in this case. It is a must-have tool in digital transformation for any organization.
September 02, 2021

One satisfied customer

Yogesh Rajaraman (ACSPO, PMP, CSM) | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
After carefully reviewing the product offerings of several vendors about 4 years ago, we picked Auth0 to be the Identity provider for all of ConstructConnect products. We are extremely pleased with our decision. Our developers and architects found it really easy to integrate our applications and services with Auth0. Our business leaders and customers are happy with the overall reliability of the service. What's more, they have continued to add important enhancements to their feature set (e.g., Adaptive MFA). Their support team is best in class and always available to answer questions and allay any concerns promptly.
  • Easy to integrate
  • Documentation
  • Reliable
  • API first approach
  • Usability of Adaptive MFA features (Self-service)
  • Disaster Data Recovery support (Not available)
Easy to integrate. Highly reliable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a service-based software company, we use AUTH 0 on client projects to create seamless login and authentication process.
I have really enjoyed the service and support from Auth0. They quickly answer all of our questions and have gone beyond expectations to make sure we understand how their platform works, and how we can better utilize the service to meeting our authentication and authorization needs.
  • Login
  • Social Login
  • Ease of setup
  • More UI elements
  • More Verbose documentation
  • More social logins
Where we need to develop using agile methodology and to fast development this is suitable in that case, and if are looking to build our own login system with our security then it is not suitable.
It has been a great experience using the product, given that Auth0 is a trusted Identity product, we have not much complains benefiting from the features that the product is getting us. It is up to standard, and we have not much worry to get the platform into production usage.
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