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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams
Formerly Lync

Overview

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

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Recent Reviews

Beyond expectation

9 out of 10
January 17, 2024
Limited features for business collaboration find it lacking in terms of advanced features.Business depend heavily on communication tools …
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Great Software!

9 out of 10
December 16, 2022
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question …
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Skype Review

6 out of 10
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …
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Skype keeps employees connected!

8 out of 10
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7 out of 10
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9 out of 10
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (189)
    8.8
    88%
  • High quality audio (188)
    8.0
    80%
  • High quality video (183)
    7.7
    77%
  • Low bandwidth requirements (180)
    6.6
    66%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.6
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.1
Avg 8.3
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Product Details

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business, now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Reviewers rate Live chat highest, with a score of 9.2.

The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2582)

Attribute Ratings

Reviews

(51-75 of 195)
Companies can't remove reviews or game the system. Here's why
Elizabeth Cassidy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype is mainly used as the main web-based communications tool for interacting with customers through several ways including video chat, video conferencing and instant messaging. It is also used to connect with colleagues within the organization and collaborate on tasks opening a door for ideas and boosting productivity among employees.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We sometimes host conferences or virtual meetings with Skype for Business, though we usually only use it when another org insists. We rely on Zoom more often, due to stronger security features and the sensitive nature of our work, as well as regular Skype when we need to "call" people into meetings. Both versions of Skype are primarily used when we think that the the security trade-offs are worth the ease of adding users without an internet connection or smartphone.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the whole organization, which then filters down to use by individual departments/schools. Individual departments manage their own installations of Skype for Business, rather than this being centrally managed by the organization. It is being used mainly for instant messaging, but is also used for video/conference calling, and remote assistance/sharing. The business problem it addresses is trying to find a really good collaboration platform/software that has many capabilities, and is easy to install and easy to use from a user standpoint.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business (now Teams) is used as our primary Instant messaging standard. It is also used for adhoc calls and desktop sharing. It has become the standard due to its integration with other Office/Msoft products, and general universal use in the IT space. It is easy to deploy, and the interface is generally recognizable to users.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Skype for Business to solve the problem of communication with companies that haven't migrated to Teams yet. It helps us to chat with them, without hav[ing] to install a new chat application or change the way they use the application. It's being used by almost our entire organization.
Kim Staker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use this product firm-wide. We use it for all of our calling and messaging needs. This product really saved us during the pandemic when we were all forced to go remote. Just plug in a headset and bam you have a full feature phone that you can use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Internal meetings and webinars are hosted by our marketing department using Skype for Business (formerly Lync) conference. This is a wonderful free interchange meet-up, particularly for pandemic days where we won't all be available at the same time. Its sound quality is exceptional, making it suitable for synchronized substance and conversation exchanges on internet services.
Ashish Kumar Mishra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is majorly used for interaction with customers and for internal communication among colleagues. Currently, the use case varies by department. Because of its simplicity and inclusion with Microsoft Office account, it is easy to use, well-integrated, and enables effective communications. From ideas to collaboration, Skype for Business addresses multiple needs of group & team meetings, presentations, hiring, and information sharing.
Umurefe Demir | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Skype for Business as our internal chat program. Not for the meetings but for short conversations, calls, video chats, or screen sharing generally. Unfortunately, we can not connect other Skype for Business users that are not in our company due to restrictions but it serves effectively still. We use it on daily basis for just any type of conversation.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We're currently using Skype for Business alongside Microsoft Teams. [In] the past few years we used it as a communication and collaboration tool to host 1 on 1 calls and meetings. But Since a year we're [phasing] out the use because Microsoft is pushing Microsoft Teams as part of the Office 365 suite as the preferred replacement for Skype for Business.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is being used across the organization, but it´s our 2nd or 3rd choice in terms of usage.
During pandemic video calls are our "normal life" therefore we need solutions that can bring the best of online meetings with high quality and display a set of different tools to employees to use.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We have been using Skype for Business across our entire company for instant messaging and simple video calling between our users. Most of our users are okay with the product, but as we introduced other platforms with chat capabilities, it became more apparent how Skype for Business was lacking for full integration and compatibility with other services such as Office 365.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business (formerly Lync) has helped all areas of our business stay connected. Students, staff, and faculty all used it before the Teams integration. Students were able to interface with faculty on course matters, and staff on enrollment and other business. ITS was able to use Skype for Business (formerly Lync) to connect with any user who needed assistance.
Alex Wong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is being used across the whole organization, we use this for daily IM chat and Skype calls within the organization, it helps to bring people closer and able to know the person is online or busy depending on their status.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business has been used to internal communication via text message and also as a replacement of other VoIP services. People commonly use it to set up meetings, making use of a bunch of features such as screen sharing, video conference or simple call conferences. Use of this tool ended up in budget savings and improvement of communication, which implicates productivity gains.
April 23, 2021

Skype review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype is used across the whole department in my company. I usually use it to conduct meetings and to chat with the teammates. Since it is synced up with Outlook, the insights it provides regarding status and availability of people help me in understanding when to expect a reply from the person.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Our company has previously used Skype for Business to call B2C clients in other nations to save on the client's phone bills. Some clients appreciate this, but more often than not we now use WhatsApp for this purpose. For video calls between teams during the pandemic, we have used Google Meet instead which is a great free alternative that does not require clients to set up an account.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business (formerly Lync) is our communication system for our company. We started using it when it was called Lync and happy still use it. Initially it was only our instant messaging system, but when looking for a phone system, this was the easy replacement as we had already installed it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We previously used Lync, but switched to Skype for Business [(formerly Lync)] when Microsoft changed the name/platform. This is currently used across the entire organization. This is our primary instant messaging application and incorporates seamlessly into Outlook. It offers us the ability to quickly collaborate with others.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think Skype for Business is the best app you can use to message with your colleagues. I use it to contact all the different departments and even someone overseas. It's addressing of course the biggest problem in a company like mine, communication and exchange of information. I love to make calls and the conference option is a plus.
Also the favourite feature save a lot of time and it’s easy to use.
You can dig in the organisation three by seeing the details of the employees and understand their role.
Rishi Bavishi, CSSGB, CAPM | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Skype for business is used across the whole organization and is a must-use for us. It serves as a great alternative to Webex but there is no need of clicking to get a link and start. File share and screen share are the vital functions along with taking control of different user's screen.
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