Strikedeck was a SaaS platform for Customer Success used to enable more efficiency in planning renewals, identifying upsell/cross-sell opportunities, and monitoring customer health, with out of the box playbooks and workflows for common events in the customer lifecycle. The platform was acquired by…
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Strikedeck (discontinued) Alternatives Pricing
The following is a quick overview of editions offered by other software in similar categories
Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service.
Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses…
Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort.
The vendor says features include:
Customer 360 - See customer emails, chats, meetings,…
Strikedeck is pretty straightforward for the end user. By setting appropriate values in the customer record the dashboards will get updated to reflect the changes