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Symantec Endpoint Security

Symantec Endpoint Security

Overview

What is Symantec Endpoint Security?

Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

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Recent Reviews

TrustRadius Insights

Symantec Endpoint Protection is a versatile security software that caters to various user needs. One of its primary use cases is in IT …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Endpoint Detection and Response (EDR) (33)
    9.1
    91%
  • Malware Detection (34)
    9.1
    91%
  • Centralized Management (34)
    8.5
    85%
  • Infection Remediation (34)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

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What is Symantec Endpoint Security?

Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection…

What is Webroot Endpoint Protection?

Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the…

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Product Demos

video demo performance

YouTube

Webinar - See More, Find More, Do More with Symantec Endpoint Security

YouTube

Webinar - What's New With Endpoint Security Complete

YouTube
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Features

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

8.5
Avg 8.5
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Product Details

What is Symantec Endpoint Security?

Symantec Endpoint Protection is designed to protect against advanced malware threats with powerful, layered protection backed by industry leading security intelligence.

  • Network Threat Protection stops most threats before they can take up residence on the machine
  • Insight reputation scoring accurately detects rapidly mutating malware and zero-day threats
  • SONAR™ behavioral analysis stops malicious files designed to appear legitimate
  • Strong antivirus, antispyware and firewall protection eradicate known mass malware

Symantec Endpoint Security Features

  • Supported: Network Threat Protection
  • Supported: Insight
  • Supported: SONAR behavioral analysis
  • Supported: Antivirus
  • Supported: Antispyware
  • Supported: Firewall protection

Symantec Endpoint Security Video

Overview Demo of Symantec Endpoint Protection

Symantec Endpoint Security Competitors

Symantec Endpoint Security Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesAmericas, Europe, Middle East, Africa, Asia

Symantec Endpoint Security Downloadables

Frequently Asked Questions

Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

Kaspersky Endpoint Security, Sophos Intercept X, and Barracuda RMM are common alternatives for Symantec Endpoint Security.

Reviewers rate Endpoint Detection and Response (EDR) and Malware Detection highest, with a score of 9.1.

The most common users of Symantec Endpoint Security are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(172)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Symantec Endpoint Protection is a versatile security software that caters to various user needs. One of its primary use cases is in IT departments, where it is used to remotely manage client policies and assign user rights for IT staff. This feature allows for convenient and efficient management of software firewalls, with the ability to easily create, modify, and remove policies. Additionally, users appreciate the convenience of remotely managing Symantec from any Internet Explorer session.

Another significant use case of Symantec Endpoint Protection is its role as an antivirus solution in different environments. It has been successfully deployed in both internal and MSP practices, supporting a large number of clients and endpoints globally. Users have reported positive experiences with Symantec, finding it superior to other antivirus software they have used in the past. The product is trusted to detect and prevent viruses on Windows-based operating systems, providing end-to-end protection for computers and laptops. It is also utilized to add an extra layer of protection against viruses and malware on servers.

Symantec Endpoint Protection's comprehensive security features make it suitable for a wide range of organizations. It provides centralized management of anti-virus policies, grouping of endpoint devices, and different policies for each group. This flexibility allows companies to tailor their security measures based on specific needs. Notably, it offers extensive functionality as an EDR solution, ensuring machines remain infection-free and compliant with policies. Its automated breach detection and response capabilities help secure servers, prevent attacks, and minimize server vulnerability.

Furthermore, Symantec Endpoint Protection is widely used across various industries and institutions. For instance, it is the chosen antivirus solution at the University of Zimbabwe for both students and staff. It is also implemented by geographically challenged companies to control remote systems and ensure network security. Users appreciate its simplicity and ease of use compared to other antivirus solutions.

Overall, Symantec Endpoint Protection provides effective protection against viruses, malware, and other cybersecurity threats. It is valued for its granular setup options, remote management capabilities, and strong defense mechanisms. Users rely on its comprehensive features and reliable performance to safeguard their systems and maintain a secure working environment.

Central cloud console architecture: Users have found the central cloud console architecture of the product to be a great feature, providing a single point of control for managing security. This pro was mentioned by several reviewers and highlights the convenience and efficiency of having all security management functions centralized in one place.

Fast response to breaches: Reviewers appreciated the fast response from the product in the event of a breach in the servers, indicating that it is effective in detecting and responding to threats. This pro was mentioned by multiple users, emphasizing the product's ability to swiftly identify and address security incidents.

Protection against spyware and viruses: The product's capability in safeguarding against various types of malicious software, including spyware and viruses, received positive feedback from users. This pro was mentioned by several reviewers, indicating that they value the comprehensive protection provided by the product against these common threats.

Difficulties with Installation: Many users have reported experiencing difficulties during the installation process of the client packages. They often need to make multiple attempts before successfully pushing them to client machines. This can be time-consuming and frustrating, impacting the overall user experience.

Lack of Effective Malware Detection: Users express dissatisfaction with the software's malware detection capabilities, stating that it is not effective enough in identifying and protecting against next-generation and zero-day threats. Some users feel that the software falls short in keeping up with emerging threats, leaving their systems vulnerable to attacks.

Communication Issues with Cloud Platform: Several users have encountered communication issues between the cloud platform and server. These issues may arise due to version conflicts, causing disruptions in the system's functionality. Users have highlighted the importance of seamless communication between these components for a smooth and reliable user experience.

Attribute Ratings

Reviews

(26-50 of 63)
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Denis Pereira | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Maximum virus protection.
  • Ease of Use.
  • Constantly updated by the server after proper settings/changes.
  • Price below other antivirus.
  • All emails are scanned and verified before they are released.
  • When it is running, it is not possible to use the machine.
  • Requires a machine a little above the average, increasing the cost.
  • When loading Windows in safe mode, some functions are disabled.
Paul Li | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Symantec Endpoint Protection starts up automatically on its own every time I power on my computer to log into Windows.
  • Symantec Endpoint Protection quietly runs in the background without interrupting my work monitoring all possible forms of attack via my internet connection.
  • When Symantec Endpoint Protection app detects a virus on a web page/site I've logged onto, I would immediately be prompted with a notice of a possible virus attack. The notice will continue to appear on the screen until I've dealt with the problem.
  • When I temporarily disable Symantec Endpoint Protection and I go to re-enable it it takes a bit of time before the program switches to be enabled again.
  • Symantec Endpoint Protection's graphic user interface is rather flat and can use a 3d make-over.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Virus definitions are kept up to date as soon as new threats are created.
  • Includes data loss prevention software.
  • The zero day protection is a very fast way to protect is from not yet known threats.
  • ALL of the emails are scanned, as well as files.
  • It has frequent updates and extra features.
  • Whenever you do deep scans, be aware they might take a little while.
  • It does a lot of updates, and some of them may take a while, and may need interaction to complete.
  • Symantec sometimes uses a huge amount of system resources.
June 25, 2019

SEP Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The AV has several detection mechanisms: signature based, reputation based and heuristic based.
  • There is an option to turn an on-prem deployment into a hybrid deployment, so you can manage SEP in the cloud.
  • Symantec really invested on integrating SEP with other Symantec solutions, so no need additional agents on endpoints.
  • The device control feature was not changed in past product versions, it's still not the most convenient way to manage, the preconfigured hardware groups are not good enough. For example, no group for mobile phones.
  • Application control and device control are managed in the same policy, so if you have a common app control policy but a different device control policy you'll need to manage 2 policies.
  • The app control policy is very strong, still, the out of the box policies are basic, I'd expect Symantec to provide more of these out of the box.
  • The reports are not the most elegant and sometimes it takes time to find the report you need. Graphics need to be improved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Virus Protection
  • Quarantine environment for possible threats
  • Automatic updates for latest virus/malware definitions
  • Picked up false positive viruses during scan
  • Has caused driver instability in the past
  • Fairly high resource usage
Erik Hall | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Keeps unwanted people out.
  • Restricts access to these particular financial records.
  • Provides additional security features to the login process.
  • Adds an additional layer of security, which adds a layer of comfort in feeling secure.
  • Allowing a single user to have multiple occurrences for multiple devices.
  • Communicating when the app on a cell phone has been updated (just so you are aware that it has been done).
  • It might be a nice feature to automatically shut itself down when the security code has been successfully entered.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Symantec has a great central manage piece called the Symantec Endpoint Manager. It is quite easy to use, is intuitive and requires little to no training.
  • Symantec is also easy for users to understand and use. If a user clicks on the task bar Symantec icon they are presented with a full menu of easy to understand options for them to use.
  • Symantec Endpoint Protection provides a wide array of options, for admins, when it comes to limiting what the users can do on their workstations. Policies are easy to configure and seem to work well every time.
  • Symantec has great support for administrators.
  • If calling tech support for other companies one of the first things they often ask is if you have Symantec. That is a bad reputation to get but I have seen several instances where Symantec has caused issues with other software programs.
  • Compared to other AV programs, Symantec seems to slow down the client PC's a bit more than average.
  • Symantec's licensing and fulfillment process can be labor intensive and confusing.
Eng.Takeo Chikushi - MBA, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The cloud version worked well
  • Application Control is available for different users
  • Virus definitions are always updated
  • Long time to complete the scan process - RAM consumed during the scan process is very high
  • When rebooting Windows in "safe mode"...some protections are disabled (ex: Pendrive access)
  • Annual renewal price (compared with other options)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Improved background processing so it is transparent to users.
  • Includes features like safe browsing to aid in virus/malware protection
  • Allows for USB control as well
  • I wish the console included everything. there is actually another hidden console that allows for greater granularity in control. This is more useful than the up front console.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • SEP is extremely powerful in that you can get very granular with policies.
  • Since I have been the SEP Admin I have never been hit with a widespread outbreak.
  • Support has always been able to resolve any issue that I have had.
  • Reporting is not the best.
  • Support is based oversees, which can make it difficult sometimes.
  • Every release has at least one small bug.
Anthony Prestia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Centralized management of devices.
  • Easily deployed to new devices either via an image or remote push.
  • Virus definitions are kept up to date as new threats arise
  • Better Malware/Ransomware protection. We had a user hit with a ransomware that Symantec didn't catch.
Christopher Bogart | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Protecting workstations
  • clean user interface
  • At times, the software has not been easy to remove. Mostly, it involves 2 removal tools to full remove the software from systems. It can be a stubborn to remove at times.
  • The user interface can be kind of "busy", finding it difficult at times for exactly where to go and what is needed.
February 06, 2018

Symantec Endpoint

Score 3 out of 10
Vetted Review
Verified User
  • The ability to deploy updates on the go.
  • The ability to maintain protection all the time.
  • When a scan takes place, it can be heavy processor load.
  • Need to be able to update or implement change without interaction.
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Constant updates protect users from the latest threats.
  • Zero day protection protects from threats that are not yet known or publicized.
  • Emails are scanned and protected as well as files.
  • While updates are mostly invisible and automatic, some need our interaction to complete.
  • Upgrades sometimes require a reboot, and the end user has the option to postpone. So we need to intervene at times.
Kurt Ferguson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
  • It's easy to manage. Installation of a premade package is very straight forward and generally goes without incident.
  • It's fairly reliable at detecting malware and viruses in Windows.
  • It's updated frequently, so new threats are updated at least daily.
  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Ben Liebowitz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • SEP is good at automatically updating the clients so the latest definitions are always present on the clients. If the SEPM is not available, it will go to the web to retrieve the updates.
  • Utilizing the SEP Managers to manage the SEP clients works very well. I'm able to link it to Active Directory and login using AD Credentials, simplifying access and roles.
  • Being able to deploy client upgrades from the SEP Manager makes upgrades an easy task.
  • Being able to run the SYMHELP tool to submit logs and automatically open support requests is very handy!
  • Having to reboot each client after a version upgrade can be troublesome.
  • The client can be a resource hog at times.
Sam Figueroa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Real Time scanning
  • Network intrusion protection
  • Spyware and Virus Protection
  • Proactive Threat protection
  • LiveUpdate client sometimes breaks and requires a fix to repair the client. This is needed to ensure the client receives timely updates and definitions.
  • The client management tool is not very robust, however it is enough to adequately control the machine.
  • Network threat protection packet log is not always 100% accurate. It does miss some traffic on certain ports. We have verified this via splunk.
Kevin Marsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Good at protecting the operating system.
  • Great at keeping up to date on the latest threats.
  • Works well with all types of hardware.
  • Very stable.
  • Would like to see custom configurable dashboards.
  • Like to be able to submit zero day viruses on the fly.
  • Like to see faster scanning with full scans.
Scott Honeycutt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Download Insight works well for users trying to install software that Symantec Endpoint Protection (SEP) doesn't recognize. Unless it is a valid application it will flag as to few users using this app and will not allow the install.
  • Easy to use interface in the SEPM console. Also can use it via web interface when not directly on the server itself.
  • Easy to deploy SEP package from the console to multiple containers.
  • Reporting, reporting reporting.
  • Copy and paste within the console itself. Must use keyboard shortcuts as of now.
  • Needs more anti-malware features.
September 16, 2016

SEP Try it out

Jonathan Jesse | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • SEP protects our envionrment not only through antivirus (AV) but also protects against malware and advanced threats.
  • Light on the endpoints and desktop and our end users do not notice the system.
  • SEP is quick and lightweight. Has a bunch of tools/items to use outside of just AV/malware.
  • Needs to be updated more quickly to support the latest and greatest Mac versions. Our pepole want to use the latest and greatest version of Mac and we have to tell them to wait.
  • Protect Linux devices in a managed way.
Debbie Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
  • The Proactive Threat Protection is helpful, but I wish it caught more in the browser.
  • The client packages for installation can be a little finicky at times to get them to push to the client machines - it might take a few attempts on a newly imaged machine.
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