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Workato

Workato

Overview

What is Workato?

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

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Recent Reviews

TrustRadius Insights

Workato is a versatile integration platform that enables businesses to connect and automate different systems, improving efficiency and …
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TrustRadius Insights
TrustRadius Insights

Workato is a Winner

10 out of 10
March 26, 2019
Workato is used as an intelligent automation platform to integrate complex systems across the enterprise. Before Workato, new interfaces …
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My new best friend

10 out of 10
March 22, 2019
We use Workato both internally and recommend it to many of our clients as well.

Internal:
Workato has been fantastic in helping us automate …
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Popular Features

View all 6 features
  • Pre-built connectors (37)
    7.5
    75%
  • Connector modification (35)
    6.4
    64%
  • Monitoring console (37)
    5.8
    58%
  • Support for real-time and batch integration (33)
    4.6
    46%
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Pricing

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Workato

Workato

N/A
Unavailable

What is Workato?

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.workato.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Transforming the Employee Experience with Workato & MS Teams - HR Demo

YouTube

Workbot for Teams | Creating personalized experiences

YouTube

Demo of Salesforce Integration with QB using Workato

YouTube

Marketo + Workato | Custom workflows that fit your business

YouTube

Workbot for Microsoft Teams Powered by Workato

YouTube

Workato Integration tool demo |Integration & Workflow Automation| iPaaS | Cloud Integration platform

YouTube
View more demos
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Features

Cloud Data Integration

Cloud data integration software simplifies the task of integrating data from multiple different cloud applications

6.3
Avg 8.2
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Product Details

What is Workato?

Workato is a cloud automation and integration platform with enterprise-grade capabilities and no coding required. Workato integrates with over 100 business applications and enables task automation across apps. The Workato team comes from a deep background in building integration products and says they will continue to expand and change the automation and integration space.

Workato Video

Redefining the Enterprise Automation Experience

Workato Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

Reviewers rate Pre-built connectors highest, with a score of 7.5.

The most common users of Workato are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(61)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Workato is a versatile integration platform that enables businesses to connect and automate different systems, improving efficiency and streamlining processes. Users have praised Workato for its ability to seamlessly integrate various business systems without the need for developer resources. With Workato recipes, users can create and update automation between systems like Salesforce, Marketo, Google Suite, and Slack. This has proven particularly useful for departments such as Sales, Marketing, Customer Success, IT, HR, Finance, and Product Development, as it allows them to sync data and collaborate more effectively.

One of the key use cases of Workato is in the onboarding process. The People Team and IT departments utilize Workato to streamline automation during new hire onboarding, ensuring a smooth transition for employees. Additionally, Workato has been adopted by businesses looking to connect Quick Base to other software platforms used by different departments. By automating the syncing process of customer and sales data across multiple tools, organizations are able to save valuable time and resources.

Another common use case for Workato is in managing integrations and automations for sales and manufacturing processes. The software's straightforward integration setup allows users to easily connect multiple applications, reducing manual efforts and improving efficiency.

Workato is also highly regarded for its ability to orchestrate information sharing across different systems in both cloud-based and on-premise environments. This ensures seamless communication and data sharing between teams, enhancing collaboration.

In addition to these specific use cases, Workato has been successfully implemented across various industries and job functions. From automating workflows and connecting systems to solving complex process challenges, Workato has proven to be a valuable tool for businesses looking to improve operational efficiency and align information throughout the organization.

While experienced users appreciate the flexibility of building their own recipes with Workato's user-friendly interface, beginners may find it confusing at first. Some users recommend paying for Workato's recipe-building services as an alternative.

Overall, the wide range of use cases and positive user experiences demonstrate the value of Workato as a powerful integration platform for businesses of all sizes and industries.

Users highly recommend Workato as their preferred iPaaS tool, emphasizing its ease of use and suitability for automating manual workflows and building integrations between different systems. They advise being mindful of the budget while considering Workato.

To enhance the learning experience, users suggest consulting the support team for any uncertainties and taking advantage of the available resources such as the Automation Institute and video recordings. Trying out Workato is also recommended to understand its potential and ease of use.

Involving non-technical business beneficiaries in the decision-making process and having real use cases ready are advised to ensure that Workato meets specific organizational requirements. Users highlight that Workato seamlessly connects cloud and on-prem systems/applications, making it a perfect middleware for organizations with a hybrid landscape.

For assistance or customization needs, users recommend contacting the support team and utilizing Workato's connector SDK. They also suggest surveying the market of competitors and considering starting with Workato to save time.

Being clear about how Workato will be used to achieve objectives, including specifying columns/tables, data update frequency, and understanding internal table structures is important. Users appreciate the great support provided by the Support Team, especially for those newer to coding and process automation.

Trialing the product before committing ensures it meets individual needs and users praise Workato's pleasant organization to deal with.

To streamline processes, users endorse Workato's automation and integration capabilities as they believe it makes life easier for both users and customers. However, while simple automations can be built with minor technical skills, more complex tasks may require technical expertise.

Overall, Workato is regarded as one of the tools for anyone considering automation in IT processes due to its power and quick learning curve. It is found to be easy for building proof of concepts around data integrations and integrating multiple applications using connectors. The vendor is praised for providing excellent customer support along with outstanding pricing compared to other tools.

To summarize, Workato receives high recommendations for its user-friendly nature, automation capabilities, and customer support, making it an ideal choice for organizations seeking to streamline their workflows and integrate different systems.

Attribute Ratings

Reviews

(26-37 of 37)
Companies can't remove reviews or game the system. Here's why
March 18, 2019

Workato was, and still is, just what the doctor ordered for our automation needs!

Carlos Santos | TrustRadius Reviewer
Carlos Santos
Lead | E-Commerce Support | JUMIA
Jumia Group (Internet, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
March 16, 2019

My "desert island" integration tool

Eric Hansen | TrustRadius Reviewer
Eric Hansen
Enterprise Architect
Workday (Information Technology and Services, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
There's always more need for automations/integrations than there is supply of engineers/developers to build/maintain/support them. In a "desert island" scenario where if I had to pick one tool, it would be Workato. Not because it can do everything; because of the vast amount of things it's capable of, it does them exceedingly well. Making a powerful-but-approachable tool available to our workforce is key to scalaing because we are empowered to do more with less.
March 16, 2019

Workato: Easy and Great to use

VC
Vincent Chan
Systems Analyst
Enbridge Gas Distribution (Utilities, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Well Suited Scenarios:
Workato makes it simple and quick to link different systems together.
Low Code: It is easy for business users to go in and understand integrations

Less appropriate:
It is less suited to parse large amounts of data all at once. These cases are possible in Workato but will need to be done in batches
March 07, 2019

Made me love programming again

Sebastian Pereira | TrustRadius Reviewer
Sebastian Pereira
CIO
Santex (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When you have a strategy like ours, to find the best possible solution for different areas or problems, such as HR, Finance, Sales/CRM, and marketing, you need to integrate them and make them work as one system. I think that if you have an ERP, such as SAP, Workato is not going to be for you. ERPs can't do everything and you always end up using other solutions.
March 04, 2019

Workato Transforms Organizations

Peter Rifken | TrustRadius Reviewer
Peter Rifken
Senior Solutions Engineer
Quick Base (Computer Software, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well Suited
  • Business Process Work Flows, File Management, Small/Medium # of Records Queried (<~1000)
  • Closing a sales deal in system one kicks off work flows in system two for implementation
  • Notification of key events in system one via text, outlook event, etc
  • While I note management of two-way integrations needs improvement, it is a strength of Workato and easier to set up here than in any other tool.
  • Support for connectors business processes require (Docusign, Dropbox, Outlook, Quick Base, Salesforce, etc)
Needs Improvement -
  • Management of two-way integrations. It's often a bit of a struggle to create the appropriate fields in both systems to ensure redundant jobs are not run nor infinite loops created. That said, Workato does provide some documentation to counter this.
  • Working with Large Data Sets (1000+)

March 02, 2019

Workato cut our process time in half

Verified User
Employee in Finance and Accounting
Financial Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's great for teams like us that are pretty new and don't have as much product support. It's helped us scale our operations by greatly improving our efficiency with zero engineering resources.
January 18, 2019

Workato: Or how I saved my developers' time

John Gabriel Athitakis | TrustRadius Reviewer
John Gabriel Athitakis
Sr. Salesforce.com Administrator & Developer
Puppet (Information Technology & Services, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Workato is a great tool for setting up automation between different cloud tools, like most CRM, marketing tools, finance systems, and chat applications. Used in this way, Workato can alleviate the stress of purchasing system-specific integration tools or dedicating developer resources to creating a solution.
November 19, 2018

Workato - It just works, beautifully!

Mike Townsend | TrustRadius Reviewer
Mike Townsend
Founder
Harvey Health (Hospital & Health Care, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Workato is great for small teams looking to move fast, going through quick product iteration and testing. However, it's also powerful enough to be a perfect tool for larger companies who want to build more stable products by minimizing the lines of code you need to develop and maintain.

I think it would be less appropriate if you don't have a need to integrate into other applications and are building something 100% in house. This is a rarely the case, but if it is I don't know if Workato makes sense.
August 17, 2018

Workato is THE TOOL for automation and integration

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
So far we did not come across any integration/automation that we needed to implement and ended up doing on another platform.

The platform is very powerful and yet simple to use, an unless you have custom HTTP connectors, the only thing left for you to do is implement the logic.

I guess that if you have a very complex and long logic you'd think implementing the automation in a script and run it somewhere else. But since Workato connects to standard applications very well, it just beats the learning curve of figuring out how to connect to the APIs on your own.

May 14, 2018

Automate yourself out of a job with Workato!

Greg Karp Neufeld | TrustRadius Reviewer
Greg Karp Neufeld
Senior Manager, Information Technology
Healthline Media (Media Production, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would say that Workato can find its way into almost every sense of the business. The hard part is getting those non-technical stakeholders to understand automation and how you can integrate applications. Workato would not be appropriate if you do not have many cloud applications or the applications you have do not have APIs or webhook support.
February 15, 2017

Workato has been a great tool for syncing online software

Verified User
Professional in Sales
Building Materials Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is a great tool, just be prepared for trial and error within the recipes until you get what works for you. Each and every scenarios are different. They have premade recipes, but if you are looking for a reverse sync it will take time.
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