Overall Satisfaction with SmartSearch
As a recruitment process outsourcing company, we used SmartSearch for both our internal hires and customer candidate tracking. It was a great ATS and easy to use. User-friendly dashboards. As one of the administrators, adding new users and specifying their access requirements was a smooth process. As the scheduler of all internal interviews, it was an easy way to track when a candidate was ready for scheduling, when the interview was complete and great for sharing notes on the candidates.
- ATS - Tracking applicants across multiple customers and job openings was a piece of cake.
- Communication among users was so easy.
- Customer Service. The team at SmartSearch was always available for a quick and painless Q&A.
- I don't think I have anything to add here.
I used the other products at other companies. I was not the decision maker in using SmartSearch. SmartSearch is great for customization and for keeping other vested parties in the loop.