Good product, especially for remote office
July 31, 2022
Good product, especially for remote office
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
8x8 X Series is our office phone for in-office and remote workers. We mainly utilize the call and message feature as well as employee chats. One of the problems solved with this product is that we have a searchable log for chats and this has been very helpful when needing to reference a past discussion. Also, our receptionist is able to do call backs or text to customers who called but did not leave a message when getting our voicemail.
- Call options
- Texting
- Chats
- Business hours setting
- Call quality
- Communication between mobile and desktop
- Training
- Calling
- Texting
- Chat
- Enabled us to work remotely
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
No
Would you buy 8x8 Work again?
Yes