8x8 X Series is a must have for any business!
February 07, 2021
8x8 X Series is a must have for any business!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
We use 8x8 as our sole phone/communication system company-wide. We are a private healthcare company with two separate office locations. Additionally, we have several employees who work remotely. 8x8 allows our employees to communicate seamlessly. We replaced our old traditional phone system with 8x8 about 4 years ago. When our phone system/power would go out, patients could not reach our office. It was the best decision we could have made, especially now that we are living in a pandemic and have shifted a percentage of our workers to remote, safe locations such as their homes.
- Remote: Work from anywhere.
- Meetings: Secure video chat with teammates.
- Highly customizable
- The new admin console is somewhat glitchy, it won't load certain pages correctly
- The migration from Virtual Office to X Series was somewhat painful—many glitches that broke the system down and severely impacted our business.
- Disappointed that extensions need to be 4 numbers instead of 1.
- ROI
- Remote collaboration
- Security/compliance
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes