Amazing bang for the buck
September 24, 2021

Amazing bang for the buck

rachel jane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acuity Scheduling, a Squarespace company

Acuity is being used to setup client sales calls, as well as to share availability for in-person services being offered.
It helps with ease of client contact, minimizes admin time, and ensures an organized process for client care

Pros

  • User friendly
  • Organizing categories and blocks of time
  • Great customer service

Cons

  • Enabling a more customized "thanks for booking" page
  • User friendly, for those not technologically inclined
  • Organization through colour codes and tabs and various appointment types
  • Price point is more than reasonable
  • ROI - it has allowed me to stay on top of client interactions and personalize the experience more
  • Organization - it has allowed me to not miss contacts or appointments that I otherwise likely would
One of my favourite things about Acuity, in comparison to other business tools that I use, is the minimal monthly fee. It's more than reasonable for how well it organizes and schedules my time and my business

Do you think Acuity Scheduling, a Squarespace company delivers good value for the price?

Yes

Are you happy with Acuity Scheduling, a Squarespace company's feature set?

Yes

Did Acuity Scheduling, a Squarespace company live up to sales and marketing promises?

Yes

Did implementation of Acuity Scheduling, a Squarespace company go as expected?

Yes

Would you buy Acuity Scheduling, a Squarespace company again?

Yes

It's great for booking appointments or allowing customers to view a schedule and book themselves in. I use it for a small, one-woman business, but it would also be beneficial for larger organizations who want seamless transitioning between client contact and booking.
On the user end, it's great for maintaining and organized, seamless schedule to avoid conflicts or missed appointments.
I also love that it collects the client's information and provides a space to look up any client and their corresponding info quickly

Using Acuity Scheduling, a Squarespace company

I am horrible with technology but I find Acuity extremely straight forward and simple to use, which is a huge perk for me
ProsCons
Like to use
Relatively simple
Easy to use
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
Not well integrated
  • Creating or modifying my schedule
  • Sharing the link to my schedule
  • Integration into other platforms
  • Sometimes overlapping schedules or changing time-slots gets confusing

Comments

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