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Good product for those seeking flexibility in their ERP
January 30, 2023

Good product for those seeking flexibility in their ERP

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite
  • Project Accounting Suite
  • Customer Management Suite

Overall Satisfaction with Acumatica

We use Acumatica for all financial operations (AP, AR, Financial Reporting, GL, etc...), distribution, warehouse management, and CRM. The system organizes all our customer orders, vendor orders, stock items, stock quantities, and all sorts of reporting that we use to improve our business decisions. Acumatica helps us run our business both in a day-to-day fashion as well as give us useful information to make strategic long-term decisions.
  • Data entry (using classes)
  • Getting information out of the system (generic inquiries, reporting)
  • Order management
  • Warehouse management
  • Flexibility of use
  • Report Writer; Crystal reports is powerful but difficult to use
  • Canned sales tax report; we had to build ours from scratch
  • More characters available for user-defined fields (I think the limit is 200 characters)
  • Too early to tell, we have only been in for 4 months
  • Likely improvement in time to process orders
  • Nothing missing from our old system, we were able to replicate nearly everything resulting in limited downtime during the switchover
1-3 months
Acumatica VAR/Partner
We buy and resell HVAC parts and pieces. It helps us track all our vendor and customer orders so we can get the right pieces to the right places at the right time. Error correction features are also pretty powerful, helping us correct anything that was mis-ordered.
Pricing and support were better as well as the flexibility of the system

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

No

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

I like how it's scalable with any small or medium sized business and flexible enough to meet business needs. I'd always rather mold the software to the business needs than change business processes to fit what the software can handle. There hasn't been a business case we could come up with where there isn't a way Acumatica can handle it, whether through approval queues, generic inquiries, or 3rd party add-ins.

Acumatica Feature Ratings

8.3
Accounts payable
8
Accounts receivable
8
Journals and Reconciliations
9
8.0
Cash and Asset Management
8
8.0
Inventory tracking
8
8.0
Pricing
Not Rated
Order entry
7
Cost of goods sold
9
Payroll Management ()
Not Rated
Reporting & Analytics ()
Not Rated
Customization ()
Not Rated
Security ()
Not Rated
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
8.0
Requisitions-to-Purchase Orders Integrated
8
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

Evaluating Acumatica and Competitors

Yes - Sage 50, which was replaced because it couldn't handle our sales volumes/inventory levels and it wasn't a cloud solution
  • Price
  • Product Features
  • Product Usability
Product flexibility
I wouldn't