Acumatica General Review
January 30, 2023

Acumatica General Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • FInancial Management Suite
  • Customer Management Suite
  • Contract Module
  • Service Order Module
  • Sales Order Module
  • Rental Module

Overall Satisfaction with Acumatica

Acumatica is our ERP system, CRM, and Financial Management. The system allows us to efficiently and effectively service our customers, manage inventory and costs, track sales pipelines and quotas to name a few. We use the system in all departments and across all divisions of our organization. Acumatica allows us the flexibility to customize how the data is viewed for each department, whether it is day to day operations, or general overview of ongoing activities.
  • Service contract management
  • Customer accounts
  • Flexibility in how data is displayed
  • Standard financial reporting
  • Travel and labor cost allocation
  • Work order cost allocation
  • reduce on-boarding by 50%
  • shared customers across all divisions
  • quicker turnaround on customer contract renewals
Acumatica VAR/Partner
Acumatica allows us to work separately but together in all aspects of our organization. We are able to standardize general processes, while giving the teams the flexibility to add specific processes based on division or department. Each division has visibility to orders, quotes, cash received, in any part of our organization. It provides us a tool to streamline our customer experience.
Acumatica allow us to process orders in half the time, with half the clicks in different departments.

Do you think Acumatica delivers good value for the price?

Not sure

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Acumatica has an abundance of data available at your fingertips, it can be overwhelming at times. Having more concise reporting, instead of data sets would be extremely beneficial. The out of box reports, are difficult to adjust to show aging in AR or AP with the enhancements we use in the system now. I would love the ability to generate an Aged AR or AP report as of a specific date in time instead of being limited to only the period

Acumatica Feature Ratings

Accounts payable
Not Rated
Accounts receivable
8
Journals and Reconciliations
Not Rated
Cash and Asset Management
Not Rated
Inventory tracking
Not Rated
Pricing
8
Order entry
9
Credit card processing
Not Rated
Cost of goods sold
5
Not Rated
Requisitions-to-Purchase Orders Integrated
6
Not Rated