Great for Email Automation and Building Intricate Campaigns
April 24, 2023

Great for Email Automation and Building Intricate Campaigns

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo ABM
  • Email Creation

Overall Satisfaction with Adobe Marketo Engage

I personally use it to create targeted email nurture campaigns for our customer base. We build email journeys that span over multiple months with educational content on specific areas of our product. The problem we faced was that we had features in our application that would be very beneficial to specific subsets of customers, however, we realized that many of our customers did not even know that these features existed. The way we're solving that problem is by sending up to 8 different personalized emails based on industry, spend etc. over the course of a few months to support our other larger campaigns. Now, when account managers hop on a call, they are confident that the customer is aware of the feature they are trying to sell.
  • Personalization
  • Integration with Salesforce
  • Flexible Email Creation
  • Detailed Email Nurtures with Various Triggers and Conditions
  • It's a bit slow to use at times
  • The UI could use a bit of a refresh
  • Product Launches
  • Upsell
  • Prospecting / New Business
  • To drive brand awareness and keep us top of mind
  • To increase lifetime value of our accounts
  • To drive retention by educating customers on our product offering
  • To drive expansion by offering promotions and industry specific content
  • To drive engagement with our brand and marketing activities
I enjoyed how intuitive hubspot was, however, Marketo has the ability to do more if you're willing to invest the time into it. Marketo is by far the most customizable and feature rich in my opinion.

Do you think Adobe Marketo Engage delivers good value for the price?

Not sure

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Marketo Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Marketo Engage again?

Yes

It's well suited for building intricate, automated and personalized campaigns. It's sometimes a bit slow to get a quick and simple email out the door.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
Not Rated
Ability to test dynamic content
7
Landing pages
Not Rated
A/B testing
8
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
8
Automated sales alerts and tasks
8
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Dashboards
7
Standard reports
8
Custom reports
7
API
10
Role-based workflow & approvals
Not Rated
Customizability
9
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated