ADP makes HR life easier!
February 19, 2020
ADP makes HR life easier!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
The entire organization uses it. It's our HRM system. We use the majority of its features - Time & Attendance, Time Off, Reviews, Benefits, Etc. They also handle our payroll taxes.
- Account Managers - We're assigned to 1 person who helps with the majority of our questions and issues. If that person can't help, they're able to forward the issue to the appropriate department. Most issues are fixed/questions are addressed within 24 hours.
- The entire system is set up well, and flows well.
- It'd be great if they'd add an option to create an email to all employees using the email address that's stored in ADP for each individual employee.
- ADP has streamlined our HR processes. It wouldn't be realistic to manage our company without it.
- Onboarding.
- Non discretionary bonus pay calculations.
Onboarding went fairly smoothly. It took a few weeks to integrate. Nondiscretionary bonus pay calculations took many many months, but we did go through an account manager change during that time. Once we got a new account manager, things went fairly well.