Item: ADP Workforce Now
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Our organization uses ADP Workforce Now for payroll, benefits, time off (PTO). ADP is used across our organization for reviewing annual statements, pay statements, updating personal data, open enrollment, and entering in time off (PTO). ADP helps manage and house all of our processes from payroll to new hires and terminations.

Pros and Cons

ADP provides good customer service.
ADP helps keep you aware of state law changes.

Talent/requisition.
I would like to see more chat now options.

Return on Investment

The self-service portal for our employees. The system is very user-friendly and allows employees to have access to and update their own information.
ADP Tech Support is helpful and it's reassuring to know that they are there to help.

Scalability

We currently use ADP WFN for payroll, benefits, HR, talent and we have recently (late 2019) added the time of option for PTO. ADP is constantly improving its platform to accommodate any new and upcoming changes as far as benefits, payroll, and legislation changes. We are always open to exploring new features that come out that may suit our organization.

Alternatives Considered

Kronos Workforce Central and SAP Core HR and Payroll

Likelihood to Recommend

ADP Workforce Now is well suited for our small organization. I can manage payroll, employee information, training, onboarding documents, and I-9's all on one platform. I can process a new hire, scan all of the documents into their profile, manage direct deposit, print an employee's W2 or pay statement, and download state and federal 941 forms for an audit - and all of this can be done on one platform.

ADP WFN makes my life easier!

Overall Satisfaction with ADP Workforce Now