Overall Satisfaction with ADP Workforce Now
It is being used across the whole business. We use it to collect time, pay employees, request and track PTO hours, and help with ACA compliance. Carrier connections allow information to flow back and forth to our vendors and benefits billing.
- They have a very easy-to-use platform so HR practitioners and users can embrace easily.
- They are cost effective which allowed us to add more modules which work together.
- Sometimes when you are asking for help with writing a complex report you have to call two or three times to get the information you need.
- While it's getting better, sometimes the modules working behind the scene don't always talk to one another.
- It has allowed us to free up a lot of time in the HR department to work on other projects.
- We have gained credibility with our employees by allowing them access to their information.