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ADP Workforce Now Review
October 05, 2021

ADP Workforce Now Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use it for payroll, benefits, and have the enhanced time for timekeeping
  • I like the one system for everything
  • I like how employees can make their own changes in the portal as needed
  • I like the support and bridge features - easily accessible
  • Some of the wizards they have done keep the segregation that we need as a company, so they are basically not used (pay rates for example are handled by payroll and not HR, but there is a new hire wizard and it asks for rate changes to be done through it). this is probably more just our company
  • Positive - we're in one system and working closely together between departments
We do not use or need this as the departments that do utilize ADP on a regular basis do not need flexibility within the software. so i did not want to give it a score as it is not applicable to us, but was forced to score it so went with 1, but would like to see n/a as an option. i am sure other companies who have a need for it like it
  • We've had gss, but too costly to integrate with
  • We were in the process of using Microsoft 365 ERP system, but hurdles kept coming up to us no longer moving that way for now, but that may come up again
Cost is a big factor, we've even considered not integrating and moving away from the enhanced time to ADP time & attendance and keeping the labor piece strictly in the ERP system, but doing a balancing daily - no decision has been made though as we've put the ERP project on the back burner thanks to Covid
We haven't reviewed any others for a while

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

I love that I can get in touch with my rep right away
When you have a lot of employees, benefits to worry about, and in different states, it's nice to have ADP worry about the taxes and state regs vs me having to look it all up. If it was a small family owned business with say 5 people - I wouldn't recommend it.

ADP Workforce Now Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.0
Pay calculation
10
Off-cycle/On-Demand payment
7
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated