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Private Pediatric Office
October 06, 2021

Private Pediatric Office

Stephanie Peters | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use it for everything from clocking in/out, paying our employees, and housing our HR files and checking electronically our i9's.
  • The electronic files
  • The way we can track the history of all items
  • The way time and attendance filters in
  • I wish the scheduling piece was better explained
  • I wish that there were more tutorials on how to do things
  • The response time for questions
  • I would say some things take so much of my time that it isn't worth it to research
  • I love having one place for everything
I like how we can make things custom to our industry and also how we can add different features we are not paying for things we don't use.
  • HR
  • Time and Attendance
  • Electronic i9
It was easy to add, I just wish I had more tutorials on how to make it even more effective.
We didn't think the price it was worth the investment at this time.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

It can be hard to get a hold of someone. The hold and wait times are long when an urgent matter arises. I wish I could "ghost" in as an employee to help them with what they are seeing.
I think that ADP is perfect for businesses. It wouldn't be well suited for a small 1 employee type situation, but the robust information is great.

ADP Workforce Now Feature Ratings

9.8
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
Not Rated
Annual carry-forward and encashment
10
7.7
View and generate pay and benefit information
Not Rated
Update personal information
6
View company policy documentation
9
Employee recognition
8
Asset Management ()
Not Rated
8.7
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated