Item: Asana
Rating: 8
Author: Alan Gadbois

Use Cases and Deployment Scope

Asana was used to help various departments in our company organize tasks and collaborate with other teams. It was used for sorting daily tasks and project tasks as well.

Pros and Cons

Organization
Collaboration
Ease of use

Mobile functionality at the time was difficult.

Return on Investment

It helped us organize tasks in a crucial time of deployment

Alternatives Considered

Zendesk

We ended up moving to Zendesk because we switched ticketing systems and Zendesk has the same functionality that Asana has. We would have stayed on Asana had Zendesk not had the same functions.

Key Insights

Do you think Asana delivers good value for the price?

Not sure

Are you happy with Asana's feature set?

Yes

Did Asana live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Asana go as expected?

I wasn't involved with the implementation phase

Would you buy Asana again?

Yes

Asana is great for organizing and setting up tasks for multiple teams. It's good for setting up daily and longer-term tasks for employees. It has a very simple team structure. We just had some issues with mobile use but otherwise a fine product.

Asana is a great tool for task management on all levels

Overall Satisfaction with Asana