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Avatax review!
September 25, 2018

Avatax review!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

Avalara is getting used in our monthly invoicing process - On our monthly invoices where we collect sales tax from customers in states. Avalara will calculate the total sales tax due for the state owed and EFT the funds to pay the appropriate authorities.
  • Deals with the filings with the local authorities
  • Files in a timely manner
  • Ease of review for returns
  • The reporting functionality has room for development. There definitely can be more filters for better reporting purposes.
  • The system has definitely provided a positive impact for tax compliance. The system caught a change when we did not know - in the state of IA, sales tax was no longer being charged. Avalara noted that immediately which was helpful. There needs to be more tailored guidance sent to us for the states that we are registered in based on the specific industry that our business operates in.
I was not involved with implementation, I don't feel comfortable speaking to it.
  • One of our transaction systems is internally developed.
  • Intacct's Subscription Based billing is also integrated with Avatax.
Very usable - like I said the report functionality on avatax is not as robust as I would like. Downloading reports are not as simple as they should be.
Yes, we have benefited from manged return filings which is very helpful.
I don't have experience with any other products other than Avalara.
Definitely would recommend as it provides an excellent way to track our sales tax payables to the local authorities. Less appropriate would be the reporting functionality. I've also used Avalara to help with state registration but I don't think the cost benefit there is worth the price charged unless we are required to file immediately. If timing isn't an issue - I would recommend completing the returns yourself.