Avaya UCaaS Must-Have Solution
May 22, 2024
Avaya UCaaS Must-Have Solution
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya UCaaS
Instant communication with limitless possibilities. Instant messaging, video conferencing with rich collaboration built in to ensure users are allowed several means to share and collaborate within the company for both local and remote users. Avaya has leverage the cloud remove the restrictions that the traditional systems and struggling the cross over.
- Instant messaging
- Video conferencing
- Remote users telephony
- Integration with productivity tools
- GUI for the app could be simpler
- Hardware cost could be leveraged against least to own
- More certified 3rd party apps for integration
- Finance team will prefer to have physical hardware that can be capitalized.
The has fixed our communication gap with users working remotely. Our organization has a hybrid setup with many users working from remote location and need to stay in touch and connected with users in the main office. With the Avaya UCaaS system engaging other users is only a click away.
Integration with Office 365 is a perfect fit for most organizations as this tool is used by most companies. Users have now broadened the scope of their collaboration efforts when the Avaya UCaaS is coiled with O365. Most remote users that I ask for feedback has very positive comments for the integration.
Do you think Avaya UCaaS delivers good value for the price?
Yes
Are you happy with Avaya UCaaS's feature set?
Yes
Did Avaya UCaaS live up to sales and marketing promises?
Yes
Did implementation of Avaya UCaaS go as expected?
I wasn't involved with the implementation phase
Would you buy Avaya UCaaS again?
Yes