BigCommerce Move from Shopify Plus. What You Need to Know!
May 01, 2023

BigCommerce Move from Shopify Plus. What You Need to Know!

Jeff Moriarty | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

We switched over to BigCommerce due to new restrictions put forth through Shopify. Shopify began removing products on our website (as well as competitors) that they no longer wanted on the platform. 100% legal products, but seems Shopify is cracking down on what they allow now. Because of that we needed to switch to another powerful platform. BigCommerce was the one.
  • Allows for Custom Coding
  • Built in Apps & Options
  • Multistore Functionality
  • App Store
  • Backend User Interface
  • Community
  • Reduction of monthly expenses for development
  • Speed was improved, so better conversion rates
  • Cost more for customization, as not as many apps available
Coming from Shopify, BigCommerce is much more flexible with what you can customize throughout the entire website. Shopify has so many restrictions. So if you want to make a more customized and suitable site for a growing business, BigCommerce is best. That's why I say BigCommerce is best for medium to large businesses.
Having open API's has made customizations and integrations to other platforms a breeze. Specifically creating new apps for just our website. Our developers had a ton of issues doing this with Shopify, but it has been preety much a breeze with BigCommerce. It has made the jobs cheaper for us, and easier for the development team.
We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or backend. Plus it seems like Wordpress/WooCommerce runs into tons of hacking issues and bugs.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

BigCommerce is the best for growing companies that want more control over their website, but don't have the budget for a fully customized website. It is stronger functionality-wise than Shopify, but not at custom as something such as Magento. I would say that most companies should start out with Shopify, and as they grow, move to BigCommerce.

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
7
Bulk product upload
10
Branding
7
Mobile storefront
9
Product variations
8
Website integration
8
Visual customization
7
CMS
7
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
7
Personalized recommendations
7
SEO
9
Multi-site management
10
Order processing
10
Inventory management
10
Shipping
9
Custom functionality
10