Great product with great customer service
March 15, 2024
Great product with great customer service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bizzabo
We use Bizzabo to handle both our in-person and virtual events and webinars. We run on average about 3-4 events per month on Bizzabo. The main problems that Bizzabo has solved for us is having a unified platform to support events that allow for both in-person and virtual, as well as included app support, and lastly physical hardware to support check-ins.
- On-boarding
- Customer success
- Ease of event set up
- Speaker experience
- Ease of getting users into the platform
- HubSpot integration
- Parity across registration options
- Data exports
- Sign up rate has increased
- Attrition rate has decreased
- User engagement has increased
The biggest differentiator for Bizzabo is that it could handle all of our use cases, where the competitors that we talked to all seemed to be missing one key piece or more - whether that was an integrated mobile app, physical solutions for in-person events, or support for hybrid. Bizzabo met all of those requirements, the others didn't.
Do you think Bizzabo delivers good value for the price?
Yes
Are you happy with Bizzabo's feature set?
Yes
Did Bizzabo live up to sales and marketing promises?
Yes
Did implementation of Bizzabo go as expected?
Yes
Would you buy Bizzabo again?
Yes