RENXT makes fundraising easier for gift officers.
September 27, 2022

RENXT makes fundraising easier for gift officers.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Prospect Insights
  • Target Analytics
  • Grateful Patient
  • Affluence insights

Overall Satisfaction with Blackbaud Raiser's Edge NXT

Used to manage donor portfolio, track actions and gifts, and create reports.
  • portfolio management
  • produce simple lists
  • duplicate management
  • workflow production
  • email and social media mgt
  • Insight designer canned reports are limited and not useful; a subscription to Insight designer too expensive for most organizations.
  • Gifts entered in webview can't be edited in db view.
  • Batch processing not consistent between webview and db view.
  • Portfolio management; action tracking.
  • lists
  • Workflows
  • Has helped focus attention on the major gifts.
  • Have been able to clean data with dupe mgt.
  • Have been able to create effective workflows that help us touch smaller donors.
Integrated analytics are very basic, but they do allow you to prioritize constituents. The filters in the list tool are not helpful...they don't allow you to filter based on numeric values.
NXT is more robust and good for larger organizations. However, DP is more cost-effective.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

No

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

No

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

No

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

Great for portfolio management, including major gifts and grant management; integration with Research Point is still clumsy; in constituent lists, the filters for target analytics are cumbersome..can't filter on an MGL >700...you have to indicate that the MGL score begins with a 7, or an 8 or a 9.