Bloomreach Review
February 12, 2024
Bloomreach Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
We use Bloomreach for its customer data analytics, marketing automation, A/B testing, and personalisation tool. The tool allows us to centralise our customer data and target our marketing strategy across all channels. The fully customisable approach allows us to develop new reports and answer ad hoc queries from teams across the business.
- Marketing Automation
- Personalisation
- Email Creation
- Out of the box reporting solutions
- Out of the box website overlays
- Reporting simplicity
- The platform is allowing us to bring our analytics in-house away from agencies, saving a three figure sum.
The analytics capability of Bloomreach is allowing us to bring our analytics in-house, away from expensive agencies. There is a complexity to the reporting which means it may not be appropriate for smaller businesses without the resources to manage this. Bloomreach allows real-time analysis of all of the customer data we load into the platform. The platform can manage all our customer data.
Bloomreach allows for a far more detailed analysis of customer data than the other platforms compared to. The other platforms do provide far more out-of-the-box than Bloomreach, but would not allow us to bring the analytics function of the business in-house as Bloomreach has.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
Yes
Would you buy Bloomreach Commerce Experience Cloud again?
Yes