Great to speed up your business/company!
February 13, 2024

Great to speed up your business/company!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

- Newsletter Marketing in general - Being flexible by sending out automated Campaigns for Newsletter and Weblayer - Usage for Recommendation Engines Connect between different channels like webshop or App - A/B Testing possibilities for webshop - Target Groups can be separated through segmentations, reports, aggregates, and funnels.
  • Automatic Campaigning.
  • Easy functions which provides simple duplication to other projects.
  • Smooth integration of third parties.
  • For some integrations there is still high technical understanding necessary.
  • Better separated functions when it comes to analyses.
  • Connection to other departments like Customer Care would be great. --> Providing customer information for other colleagues.
  • Increasing revenue especially with email marketing.
  • Drive AOV.
  • Drive Loyalty towards brands.
Both Thomas Kraus and Jacques Apon are really interested in our ambitions, goals, and demands on our site.
What we really love is using the optimal send time prediction. That allows us to send out campaigns that the customer would most likely interact with. Secondly contextual personalization is a very good tool to differentiate our target groups in different kinds of attributes.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Yes

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

Yes

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

Well suited: - As mentioned, if you want to implement quick and easy marketing automation, BR is very good at it. - You can set up in a very easy and quick way campaign, which can have a big influence on revenue. - I like the Plug & Play library which we are using quite often to implement Usecases.

Bloomreach Commerce Experience Cloud Feature Ratings

WYSIWYG email editor
9
Dynamic content
Not Rated
Ability to test dynamic content
7
A/B testing
9
Mobile optimization
7
Email deliverability reporting
6
List management
Not Rated
Triggered drip sequences
Not Rated
Lead nurturing automation
9
Lead scoring and grading
7
Data quality management
8
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Dashboards
9
Standard reports
6
Custom reports
9
API
5
Role-based workflow & approvals
4
Customizability
4
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
Not Rated