It just works!
Updated March 06, 2020
It just works!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
BlueJeans is used by the software arm of ABB. It is used for conferences with teams around the world.
- Chatting is very clear.
- Share screen is very quick and good (with the exception of the share screen header on top that keeps blocking the browser tabs).
- Easy to connect to various USB peripherals such as external speakers/webcams.
- Share screen top bar constantly gets in the way. Can't switch between browser tabs without moving the browser. Would be nice if the share screen top bar can auto-hide (or let the user pick where the share screen bar is).
- The clean and clear connection of voice conferencing and the speed of the screen share is great. Less time is spent on figuring why the video/voice quality is poor. BlueJeans just works.
The connection on BlueJeans is easy and simple. Our organization controls a lot of policies but BlueJeans appears to have no problems given the security of our network. The BlueJeans apps are nice and quick. The simplicity of BlueJeans helps out a lot as the important things are easy to find and operate on.
BlueJeans Meetings (discontinued) Feature Ratings
Using BlueJeans
100 - Product Management, Product Development, R&D, developers, UX designers
Currently mostly users in ABB Enterprise software division is using BlueJeans.
Currently mostly users in ABB Enterprise software division is using BlueJeans.
Don't think we have in-house support for BlueJeans.. it just appears to work great.
- Meetings within the enterprise software groups
- Meetings with end customers around the world
- meet with developers who are working from home
- If there's a way for users to draw on the screen (something slack has), that would be great.
Evaluating BlueJeans and Competitors
Yes - Our overall organization uses Skype. Parts of our company (Enterprise software) uses slack and Skype.
Skype is pretty painful to use (not sure if it's because our IT group is controlling a lot the policies).
Slack is a good messaging type channel following type tool. however, calls and screen sharing have problems. The calls quality can get very choppy on occasion. therefore I prefer BlueJeans as the connection is crisp, sound is clear, and screen share rarely have problems. however, please do make it so that I move or unpin that top screen sharing bar.
Skype is pretty painful to use (not sure if it's because our IT group is controlling a lot the policies).
Slack is a good messaging type channel following type tool. however, calls and screen sharing have problems. The calls quality can get very choppy on occasion. therefore I prefer BlueJeans as the connection is crisp, sound is clear, and screen share rarely have problems. however, please do make it so that I move or unpin that top screen sharing bar.
It was force on our development group by upper management. One of the rare tools that was force down from management that we enjoy using and wish that more people in the company could use
n/a - did not get to evaluate or select
BlueJeans Implementation
BlueJeans Training
- no training
yes.. we were asked to use and that maybe training was provided by in house staff? At least I didn't receive any training and was able to use the product without any problems
BlueJeans Support
Pros | Cons |
---|---|
Quick Resolution Good followup | None |
Yes - I had the odd problem and reported problems appears to be resolved pretty quickly
Using BlueJeans
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using Familiar | None |
- Everything is easy to understand and use.
- Even people without the ability to host the meetings can set up and connect to the meeting very easily
- Just be able to unpin the top share screen bar (or move it) would make it even better.. Everything else is very easy to use
Yes, but I don't use it
BlueJeans Reliability
Integrating BlueJeans
- slack
- outlook
outlook has a BJ plugin so it is easy to create meeting requests and schedule meeting with BJ.
- n/a
unfortunately, integration with other systems is not up to us