Excellent System, Easy to Use, Very Versatile!
August 30, 2016

Excellent System, Easy to Use, Very Versatile!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightpearl

For complicated migrations, it is easier to use a Brightpearl recommended agent.
Brightpearl support is universally great to use. The team is swift in replying, friendly and professional. The replies are tailored to your initial query, and it is easy to add comments to your support ticket. The team always trie to resolve problems well, in an efficient and very well managed way. Each Brightpearl team member I have spoken to or emailed has been a pleasure to deal with.
Brightpearl is used as our office system, and keeps us all working to the same page!
  • Great support team
  • Good documentation
  • Useful updates
  • More update explanation
  • Better integration
  • Update the accounting pages more often
  • Saves time for general admin
  • Saves employee train time
  • Versatile
  • Sage
Brigthpearl is infinitely more versatile than Sage.
Brightpearl is extremely useful for any multi channel business in today's challenging environment. The many features of this system are valuable on an everyday basis, and fairly easy to train new users to administrate.