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"No matter where you are Ceipal will find you and recruit you"
Updated September 20, 2023

"No matter where you are Ceipal will find you and recruit you"

Ravi Rawat (Carpe Diem) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceipal ATS

We use Ceipal for candidate submission and fetching the IT candidates purpose. We also use Ceipal for keeping track of candidates and use them for any future requirements. Ceipal is being used here aggressively and its more helpful than any other ATS system we have ever used in our organization.
  • Help finding the candidate.
  • maintain the database.
  • Massemail candidates.
  • Ceipal could work on its UI.
  • Ceipal can be more flexible for some portals.
  • Ceipal should use SSO.
  • The number has overall increased after using Ceipal.
  • Number of placements has grown by 40-50%.
  • It is costing around $10/candidate.
Ceipal ATS is also being used for utilizing candidates with the help of AI. It makes the job very easy, but it has its own loss. We need to speak with the candidates anyway, and most of the candidates are posted with their contact information which should be avoided when candidates are being registered.
We have integrated three other job portals with Ceipal, such as Monster, Dice, and Career Builder. Ceipal is flexible after integrating other portals, and it accumulates the data and is secured in 1 place, which is very convenient for the company's database. All the candidates are in one place for ease of access.
It is surely making the human job easy when a candidate is being fetched automatically with the help of AI. It saves a lot of our time to find the candidate and lock for the position we are working on. It also help us keep track of all the candidates that are being fetched.
JobDiva was also a good ATS, but after working with that software for a while, we realized that it is so messed up when it comes to UI. It was so confusing with many options on the front line that we were facing many problems, and it took us forever to post IT requirements.

Do you think Ceipal ATS delivers good value for the price?

Yes

Are you happy with Ceipal ATS's feature set?

Yes

Did Ceipal ATS live up to sales and marketing promises?

Yes

Did implementation of Ceipal ATS go as expected?

Yes

Would you buy Ceipal ATS again?

Yes

Ceipal is very handy interms of keeping the database for candidates and it keeps track of all the submitted candidates. It is less appropriate when we post any position it has alot of options to fill which is very time consuming. It should come with less option so that a job can be posted with minimum information.

Ceipal ATS Feature Ratings

Recruiting / ATS
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Customized Application Form
10
Resume Management
10
Duplicate Candidate Prevention
10
Candidate Search
10
Applicant Tracking
10
Collaboration
10
Task Creation and Delegation
10
Email Templates
10
User Permissions
10
Notifications and Alerts
10
Reporting
10

Using Ceipal ATS

500 - With more than 500 employee. We use Ceipal for recruitment purpose and being used on a daily basis. It pays a major role in our business as after candidates being recruited they are being submitted to our direct client's need and that is how revenue is generated here. It can also be called the front-line warriors.
150 - In our organizations, when there is any new requisition, it's posted on Ceipal, and according to any recruiter will search for a candidate from Ceipal and will submit a candidate for that particular job. There is no option for anyone to not use Ceipal. It is a used software and is also being used as CRM.
  • Fast candidate search.
  • Easily available database.
  • Track of database.
  • Review perks.
  • Employee hourly Track.
  • Live monitoring positions.
  • Live monitoring integrated portals use.
  • May use it as only software.
  • May use it as CRM.
  • May use to track employee performance.
We have been using this ATS for the past few years and have never had any major problems. It is being used for candidate sourcing as well as keeping track of all our candidate's databases. In the market, there are very few ATS software available, and I think Ceipal is the best among all.

Evaluating Ceipal ATS and Competitors

Yes - Ceipal ATS replaced JobDiva few years ago and we replaced it as it was very hard to understand and was not at all easy to use. It was very messy so we had to go through another portal which is user friendly. In the market Ceipal is leading ATS Software so we chose it.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Integration with other systems is the most important factor here as we don't need to go to multiple websites, and all the access from different portals is accumulated in one place. On top of that, it is available anytime we want and ease of access. Ceipal is the most handy software I have ever used.
We chose Ceipal over JobDiva, and there were no doubts in our minds that we would go with any other ATS than Ceipal. It is very clear that Ceipal is the most efficient software in the market in terms of recruiting, and when it comes to the selection process, we are very happy with Ceipal.

Ceipal ATS Implementation

  • Don't know
Not sure - I did not take part of implemention so I am not sure about all the above answers. I have skipped this option previously but its taking me back to the option to write so I am writing here that if I already skipped then this option should not have been appreared.
  • Not sure
  • Not sure
  • Not sure

Ceipal ATS Training

  • No Training
Training was very helpful as we were unaware about the entire process as to how we should use it. After training we learnt all the option we should use during our work and what option we should avoid. We need to use it on daily basis and thats the reason this training should be very detailed.
Product was very easy to learn without training and there are a few options available that you can access without any hassle like accessing information from all the taps available in top of the home screen. It is very easy to login and do rnd by own and if a non trained person will try to logon he will access the portal easily.

Configuring Ceipal ATS

When it comes to configuration, it is very handy and easy to use. It loads the page very quickly, and if you have your username and password saved, it starts in 10 seconds. We don't have to care about any plugins installed as well. overall its very easy that a small kid to also log in if they want to.
As said earlier, it's very easy to install and configure the product, so I would still recommend the latest version of Google Chrome for use. Once you have the latest version, you can log on to the Ciepal home page and then keep your login credentials handy.
No - we have not done any customization to the interface
No - we have not done any custom code
There is no need to add any customization from my side, but still if someone wants to do it, then they can customised it as per their need. for example they can customize few tabs under job posting and reduce/add options as per the user. At our level we dont think we need to customize so we did not.

Ceipal ATS Support

The support team at Ceipal is very cooperative. During the initial stage, when we opted for this ATS, we had so many sessions and training sessions provided by Ceipal which helped us a lot to understand the tool and to also add on new features. When there is any technical problem, Ceipal customer support is very helpful.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Quick Initial Response
None
We have not purchased premium support because we never felt any need to buy premium support. We rarely have any problem that is unfixable and anything else, we have Ceipal regular support that was with us in all our problems and helped us by solving all the technical problems we are facing.
We had this login problem some time ago, and we kept getting logged out. We contacted customer support, and they helped us in resolving the problem after a few hours. It is our main ATS service portal, so every work is being done by Ceipal, and cannot use any other software.

Using Ceipal ATS

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Feel confident using
Lots to learn
  • Fetching candidates.
  • Switching over to other portals.
  • Mass emails to multiple vendors.
  • Keep a track of interviews.
  • Assign a new position.
  • Scheduling the interview of candidate.
  • Adding a new contact to the list.
Yes - Ceipal has also comes with mobile applications which makes it very easy to carry your workplace everywhere you go. it gives ease to access the portal anywhere, make submissions, and optimize candidates and client engagement with the help of ceipal mobile application. It makes it very easy take the database of our organisation anywhere which helps during any company presentations.

Ceipal ATS Reliability

I have given an 8 rating as the Ceipal is being used in our department for mostly recruitment purposes so we don't have many other departments. We use Ceipal for recruitment and for sales purposes. Currently, it's being used for the bother dept and working absolutely fine so I think an 8 rating is reasonable.
In my tenure of using this software, there were multiple times when I faced a technical outage, and it was not too long. We had it resolved as we connected with the support, and they informed us immediately that the developer team is working on it and will get the issue resolved.
I never faced any problem loading the Ceipal login page and when I had a problem it was just my browser. I rarely use any other browser other than Chrome. Even after integrating with other job portals, Ceipal never gets hung or there is any error loading page I have received.

Integrating Ceipal ATS

The depth of integration is high, and it took a few days to integrate all the portals, but after even integrating with all the portals, it never took time, and it was very easy to integrate, and I did not face any problem doing it.
  • no
At this moment we don't have any plans, but in future we might have.
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
  • Javascript widgets
  • ETL tools
  • AppExchange or similar marketplace
No
We have integrated with many portals and the advice is to allow other to integrate as well. By integration we can access the database in one place and then its very easy to log in and access the data on the go. I will advice everyone to integrate and use this software.

Relationship with CEIPAL Solutions Private Limited

I am in the sales team and it is very easy to use the portal for sales purposes. We use it and fill in our client's data so that a recruiter can submit a candidate and so on. For sales, this is what exactly every salesperson needs to have their data safe and secure.
I will say that sometimes it is difficult we have to put in a lot of information while adding a new client, but next time when we need to post a position, it is for our own benefit that it only time work and will work smoothly going further and we won't have to fill any other details and just the name will appear.
Ceipal Professional Service is also an elite service provided by Ceipal for its premium vendors. It's just like an upgrade system one can avail of if they want to pay more and have more features added to their current system. We did not use this service so I don't have much to say about this, but maybe in future we will require it.
We had to talk to the vendor about the pricing as staffing needs increase every day, and there has to be a fixed rate per user. It is very important for us to maintain the cost as well, so pricing was major concern, and after the service we received, it's totally worth it.
Pricing model was very flexible with Ciepal and when we agreed we already knew that we are going to renew it for more than 5 years now. It was flexible and we had to make sure that there is no breach in between. we are using the services for more than 2 years now so I think I made the right decision.
Vendors are very well-trained to negotiate, and I don't think they need any tips or advice from us. They were flexible and transparent during and even after the communication we had. There is no tip I have for the vendor as they are doing their best. There should be more vendors like them.

Upgrading Ceipal ATS

  • Ease of access.
  • User friendly.
  • Quick load.
  • Should come up with more Theme option.
  • Password resent problem should be resolved.
  • Should allow to mail merge option.