Celonis is a great visualization tool, easily making sense of your data.
January 22, 2022
Celonis is a great visualization tool, easily making sense of your data.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
I am part of a Supply Chain group. We are currently working through use cases with Celonis that aid in our visibility of warehouse and systemic operations leading to fallout, impacting our bottom line. The entire team at Celonis, particularly Rob Thompson has worked tirelessly sorting through data, making sense of it, and understanding our internal processes, in order to ensure Comcast Business maximizes the tool.
- Listened and understood our internal processes to ensure they built the tool specifically to aid Comcast Business Supply Chain.
- Planned consist meetings to ensure all parties were made privy to the project status
- Suggested use cases not previously considered internally
- Upselling. There was a lot of upselling from the outset. As a new customer/ user, let the customer get settled with the tool and focus on aligning on initial use cases. Save the upselling for a little further down the line.
- We utilize many systems that do not communicate with one another. The Celonis tool solves the issue of aggregating data in one place allowing the business to make more informed decisions.
While we are still currently in the project development phase, the team on a number of occurrences has mentioned how the Celonis tool in the future could solve problem X. Knowing we have a mechanism to analyze data we weren't able to previously helps us feel more confident in future decisions as were more informed of the risks.
Do you think Celonis delivers good value for the price?
Not sure
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes