Central is a integral part of our helpdesk tools

We primarily use Central to remote into workstations / laptops on our network. It does an amazing job at this and is unmatched by any other product that performs a similar task. We added the patch management and security modules and were disappointed in those offerings. The security module is based on bitdefender, which is top tier AV module. However, the Central offering of this product is lacking many of the things that make bitdefender an amazing security product. Scaled down for Central, it is subpar in my opinion. The patch manager is a little less that average and does a fair job. But if you are looking for a more complete system that scans the entire system for vulnerabilities, then you should search for a better solution. The Central basic offering is where we are going to return our licensing to since that is where Central excels and has the most value. I don't really consider Central a fully developed remote monitoring software offering.