Chorus.ai Review

I use Chorus.ai to review my own meetings, as well as meetings that my colleagues have had. It's very important and useful. I haven't used any other comparable tools as far as functionality and purpose. I wish the search feature was better. If I want to find a presentation from years ago where my manager presented for an hour for a major customer, I have no way to easily find that old meeting.

I've used Chorus.ai to ramp up. I use it to review my own meetings, as well as meetings that my colleagues have had. It's very important and useful. I haven't used any other comparable tools as far as functionality and purpose. I wish the search feature was better. I just used it now in order to review a call with a customer and find the questions that they had that I did not sufficiently answer during the meeting. I will have a follow-up email where I clear up the confusion from the call.

Chorus is invaluable. However, the Search Engine still has a lot of room for improvement.

When searching for a meeting, there are a couple approaches:

1. Search the name of someone in the meeting - then scroll through their historical meetings
2. Search the name of the account - then scroll through the account's meetings
3. Search the name of the meeting

In my experience, by far the best way to find a meeting is #1. If you know John Doe was in attendance in the meeting you're looking for, simply search John Doe, then scroll through his meetings and find it.

Sometime Chorus does still get the attendees incorrect, and will say John Doe was in a meeting, but when you click into the meeting, John Doe wasn't there at all.

Overall, it's an excellent product and they're improving it regularly. My greatest frustration has been the Search Engine, but you can be scrappy and learn to make it work.

I don't think we have Momentum implemented.

Chorus helped me ramp up as an SE. I was able to watch our top performing SEs and learn from each of them.

Chorus also helps me get up to speed with sales opportunities that I'm brought into. I can listen to the early calls with the prospect and quickly skip to listen to what they have told us in the past. The ability to listen at 1.5 or 2x speed is also very valuable.