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Chrome River EXPENSE - Great!
July 31, 2020

Chrome River EXPENSE - Great!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome River EXPENSE

This is used across the whole organization. Chrome River EXPENSE allows us to review spending from sales and back-office users, anywhere from travel expenses all the way to morale purchases for the offices. With the report function, we are able to quickly pull data that allows us to review spending in specific areas, as well as find and create budgets for future years.
  • Reporting feature
  • Quick/Efficient process
  • Excellent help desk
  • Rules can be confusing
  • Ability to create a specific report and save it for future use
  • Able to create accruals based on reports
  • Create budgets for future years
Big tiles provide readability, very intuitive, accounts make sense. Everything in the app/website is very straightforward. You can see everything you need to do on one screen. If something is not completed correctly, the errors created by the staff will pop up so that the report is completed correctly. There is no worry about someone making a mistake.
Any time that I submit an issue to the help desk because I don't understand something, the help desk always responds the same or the next day with a solution. They provide update emails, and training modules all of the time, so you are always in the know. If something isn't working, they are very quick to assist and correct.
Well suited for everyone, from small businesses to large-scale operations. Chrome River EXPENSE is better if used in larger corporations where there are "superusers" that can assist those with less time to complete reports.