ClickUp Clicks.
July 27, 2022

ClickUp Clicks.

Bazza Gilbert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

I use ClickUp for project management and prioritization. The business problems relate to effectively scoping work, decomposing large problems into addressable tasks, and prioritizing and sequencing those tasks. I specifically use it in the context of product management and leading a team. ClickUp is helpful for fluidly categorizing tasks, adding status, assignments, and other metrics, and easily reorganizing on the fly.
  • Providing a unified workspace in which multiple artifacts can easily be created (List/Document/whiteboard).
  • Color coding and otherwise allowing for visual design that assist with organization.
  • Unifying flows between desktop and mobile app.
  • Integrations are good with other common apps.
  • The interaction between a "space" and a "list" sometimes gets blurred in a counterproductive manner. For example, one can make changes to a "list" only to realize that it is in the "space." That means some customizations don't carry over, and I have to devote time to double-checking.
  • There could be more dedicated product management templates - this is something that Miro does well.
  • I would love for there to be more specific customization around a landing page that could allow for different spaces. Use case: I have personal tasks in a separate space from work tasks. Yet each day, I need to balance work and personal tasks and need to prioritize those. Putting that more front in center with the option to more fluidly 'pull in' tasks across spaces would be good. I know this is possible; it's more the design/UX.
  • Better cross functionality with Slack.
  • Improved intra-team communication.
  • Decreased need for follow-ups.
  • Improved reporting.
ClickUp has made asynchronous alignment much simpler and more effective. By building a framework in which to outline and structure objectives and results, remote teams are able to understand expectations and provide status updates fluidly. Brainstorming with whiteboards is easy, reorganizing priorities is easy, and adding reference images, etc., is all very fluid.
Before ClickUp we were using two or three productivity apps. The others were kind of project management 2.0 (I guess 1.0 would be Microsoft Suite) where ClickUp has become 3.0. I think an interesting development from the last 5 years is that its not enough to build a playground for your users, you have to be able to integrate the other playground that are important as well (so Slack needs to integrate with Jira to keep the user flow relevant). ClickUp does this well and gains an advantage.
ClickUp offers better customization, a more fluid and dynamic interface, and better integrations.

Do you think ClickUp delivers good value for the price?


Are you happy with ClickUp's feature set?


Did ClickUp live up to sales and marketing promises?


Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?


The best thing about Click-up is the intense customization options. I love how customization applies to almost the most granular choices. However Click up is very left-brain - which is fine, it does very granular, project management, organizational work excellently, better than competitors. I think there are other scenarios, or perhaps people, who wouldn't respond quite as well because of that, but c'est la vie. I also use Miro for a lot of "right brain" type work. I think the main checkpoint for Miro and users is that the rich feature set = learning curve. I've been using it for a year and I'm only know finally getting the results I wanted (although I saw the potential right away). I think the slogan "one app to rule them all" is accurate and what makes it worthwhile.

ClickUp Feature Ratings

Task Management
Resource Management
Gantt Charts
Workflow Automation
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated