Item: CMiC Construction Platform
Rating: 8
Author: Ryan Waldroop

Use Cases and Deployment Scope

We use CMiC across the whole organization. Superintendents use it for their daily reports and for approving pay applications that are submitted by Collaborative subcontractors. Project Managers use it to write contracts and change orders and also to approve invoices and pay requests. All of this makes it easy for the accounting department to just select the invoices to be paid. There's not a lot of double-entry of work after approvals because the field module and financials all talk to each other.

Pros and Cons

Same database of information between field and financials
No need to import/export information from one side to the other
Allows subcontracts to bill for themselves
Reduces double-entry of work

Cloud software is clunky and sometimes slow or offline
Too many options in many places, not enough in others
Tries to do too many things, but does few of them well

Return on Investment

Improved workflows between teams
Decreased times for invoice approvals
Allows project managers to write and send their contracts directly
Allows project managers to see live cost status

Alternatives Considered

Procore, ViewPoint ProContractor and Sage 300cloud (formerly Sage 300 ERP)

Procore actually has a better and prettier project management platform, but at the end of the day it was nearly the same cost for our team as CMiC, and we still would have had to purchase another construction accounting software, then double-entry (or at best import/export) everything from Procore into some accounting software.

We also tried some accounting software and honestly CMiC was nicer than anything we tried on that end, so we saw the addition of the field module as a bonus.

Support Rating

CMiC support has *usually* been very responsive and helpful. They do require extensive and expensive training before providing support.

Key Insights

Do you think CMiC Construction Platform delivers good value for the price?

Yes

Are you happy with CMiC Construction Platform's feature set?

Yes

Did CMiC Construction Platform live up to sales and marketing promises?

Did implementation of CMiC Construction Platform go as expected?

Would you buy CMiC Construction Platform again?

Yes

Likelihood to Recommend

CMiC is great if you need an all-in-one software solution that allows your folks in the field and what they do in the software to directly impact what's going on with accounting. We ran trials of other field solutions and they were probably better at what they did but required invoice approvals to be re-entered once received by accounting in another piece of software.

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Taz Adamjee
(Vendor Representative) commented 4 years ago
Hi Ryan, Thanks so much for taking the time to write this review. I loved reading that CMiC is used across the whole organization, and as a result, you've seen improved workflows between teams. However, I’m sorry to hear that you continue to experience speed and performance issues. This is not the standard we hold ourselves to when it comes to the performance of the application. I’ll reach out to the Support and Infrastructure team to share your feedback. In the meantime, you may hear from our Head of Customer Success, Taz Adamjee. Additionally, you can always reach out to him directly, if you'd like to speak to someone about your CMiC experience. Thank you for being our customer! Sincerely, The CMiC Team

Great for financials and integration, somewhat lacking elsewhere

Software Version

Modules Used

Overall Satisfaction with CMiC Construction Platform