Constant Contact gets results.
March 27, 2024

Constant Contact gets results.

David Moss | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Email

Overall Satisfaction with Constant Contact

We use Constant Contact to email targeted constituent groups. Our organization has a retail side, in which we keep our list of 39,000 customers aware of new product releases, sales, and events. On our nonprofit side, we email our members with organization updates, membership renewal requests, year-end and seasonal donation appeals, in-store promotions, events in the community, and opportunities for increased participation.
  • Constant Contact allows me to send to particular groups of customers and donors.
  • It's easy to test messages, send to multiple staff members for edits and feedback.
  • The AI tool is great when you have writer's block.
  • I can see how often constituents open and click on our emails.
  • I wish there was more we could do to customize the email templates.
  • We have more than doubled our online sales since 2019 by using constant contact and improving our website.
It's been a long time since I used Mailchimp. I do remember being impressed the first time I used Constant Contact after having used Mailchimp exclusively for a couple of years.

Do you think Constant Contact delivers good value for the price?

Yes

Are you happy with Constant Contact's feature set?

Yes

Did Constant Contact live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Constant Contact go as expected?

I wasn't involved with the implementation phase

Would you buy Constant Contact again?

Yes

Constant Contact is well suited to our organization. It does what we need, is pretty user-friendly, and makes it easy for a new user to hit the ground running. The analytics are easy to understand, and we can look at when people open our emails- days, times, etc.- and what days and times are best to send them.

Constant Contact Feature Ratings

WYSIWYG email editor
9
Dynamic content
7
Landing pages
9
A/B testing
7
Email deliverability reporting
9
List management
9
Standard reports
9
Spelling and Grammar Check
9
Email Previews
10