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A quick review from someone who hates duplicate records.
July 02, 2020

A quick review from someone who hates duplicate records.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • MassImpact
  • ReassignOwnership
  • Single Table Deduplicator

Overall Satisfaction with DemandTools

We use DemandTools primarily for deduplicating our accounts/contacts. We have used some of the other tools as well, such as Reassign Ownership and PowerGrid. We use PowerGrid for updating and maintaining our Salesforce instance.
  • Finding duplicates.
  • Making it easy to update en masse.
  • Cleaning up data.
  • Not easy to navigate through modules I'm not familiar with.
  • Documentation is severely lacking.
  • It's way too expensive.
  • Time savings from cleaning up bad data.
  • Helped our teams find items quickly without duplicates.
We haven't evaluated any other tools for the last few years. I know there are alternatives for dupe catching in Salesforce and Salesforce has launched tools for finding duplicate accounts/contacts. We haven't explored those so we can't speak to their efficacy.
If you have a lot of data and need to clean it and deduplicate records, DemandTools is great. If you don't have a lot of data, the expense is high and there are cheaper alternatives.