Moving People Forward, less screens required!
June 05, 2023
Moving People Forward, less screens required!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Ai Voice
Connecting our sales teams with customers with a simple-to-use single pane of glass across multiple communication platforms.
- Simplifies customer communication
- Unifies three traditional services into one
- AI empowered transcription and analytics
- Automated QA and CSAT
- Integration of Digital engagement (web and social media)
- Pricing is complicated and piecemeal.
- Limitations in admin UI
- Fixed pricing, unlimited usage
- simple user interface
- Universal Search
- Automated CSAT and QA scoring
- Saving us over $300k/yr
Service level beyond comparison. Support response same day vs, days/weeks. 100% uptime guaranteed. Action on bug reporting actually addressed and resolved in a timely manner. Follow through and dedication to making things right as a priority, not an afterthought.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes