Saves time but could use the time.
December 12, 2022

Saves time but could use the time.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox Sign

We have a lot of legal documents and applications that need to be signed, which we use this for. The majority of our work is done by phone/email.

Pros

  • Easy to use.
  • Integrates with our management system.
  • Accepted by all of our carriers and companies we work with.

Cons

  • A lot of insurance documents still need time, so a time box would be helpful; we have to use a text box and rely on them to fill it in.
  • Be able to correct an email address without having to redo the whole document.
  • Be able to change the email address to someone else if there is a problem with the original address.
  • Less time managing mailing documents out for signature.
  • Decreased costs of mailing items.
  • Less Paper Waste.
It was easy to set up, and everyone is able to onboard and figure out how to use it very quickly. It's very user-friendly.
We have not done much in terms of customization so we can not say whether it's great or not. Maybe more training or tips on how to do this would be beneficial.
VERY similar, maybe with a little less functionality where they had a time feature to add, like the signature box or name box. And we set up custom colors with them. But once we used it, they decided that because of the amount we used it, the price became astronomical, so we switched to Hellosign and were very pleased.

Do you think Dropbox Sign delivers good value for the price?

Yes

Are you happy with Dropbox Sign's feature set?

Yes

Did Dropbox Sign live up to sales and marketing promises?

Yes

Did implementation of Dropbox Sign go as expected?

Yes

Would you buy Dropbox Sign again?

Yes

I have not run into any areas where it is not well suited. It does what it says it does, and it does it well other than the few items I noted. And it does it for a fair premium.

Comments

  • Jessica Day | TrustRadius Reviewer
    Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about time as a field to our product team. Thank you again!

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