A plethora of data
January 28, 2019

A plethora of data

Tiffany Sarver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Currently, we have it monitoring all of our applications and services (there are 100s of items). We mainly use it to monitor problems that it detects or may pop up from users using the system. My company is relatively new to this software so we are still in the learning phase.
  • I love that it reports JavaScript errors. This has been difficult to track in the past.
  • I also love the user session monitoring, a lot of times it's hard to diagnose problems since you have no idea what your users are actually doing.
  • I also love the mapping of all of our applications so we can start phasing out old servers without generating a ton of exceptions.
  • The filtering has caused some issues in past, where I can end up not seeing a new synthetic monitor due to the current time frame.
  • Also, I have some issues with the general interface but that is probably due to being new.
  • Really, I don’t see much room for improvement. The issues I do have are because of unfamiliarity to the site.
  • This has detected problems before users were even aware which is a huge benefit and time saver.
  • As for financial issues, I wasn’t part of that discussion so I am not sure.
  • I think in long term, for large systems, it definitely pays in man-hours spent trying to track down problems.
We have not used any other tools and I am not really familiar with other products.
This, I think, is best for large systems with a lot of active users. For small company’s with limited users, you wouldn’t get much use out of it. If you have a lot of users, it will help you find your problem areas. It can also help detect if problems are due to internet outages or just bad system.

Dynatrace Feature Ratings