Overall Satisfaction with Dynatrace
We use Dynatrace primarily within the IT organization to track our platform's performance and get quick alerting to issues as they arise. We leverage dashboarding to keep ourselves and customers outside of IT informed of how our systems are performing. We also leverage it for trends and early warning indicators. Prior to selecting Dynatrace, we evaluated App Dynamics, New Relic, and Broadcomm (formerly CA). Dynatrace was the hands down winner.
- Application monitoring (performance and error diagnostics).
- Service monitoring.
- Their future feature road-map could use some acceleration or prioritization.
- Until recently, application services did not have alerting. This was resolved in Q4 2019.
- We have discovered multiple improvements to applications that were needed. without Dynatrace, we'd not have found them as quickly or easily.
- Implementing workflow dashboards has gained visibility into our data we would not have had.
Hands down, from a feature, support, and AI standpoint, Dynatrace is the clear winner. OneAgent removes the need for configuration management. They have frequent releases and are stable.
Do you think Dynatrace delivers good value for the price?
Yes
Are you happy with Dynatrace's feature set?
Yes
Did Dynatrace live up to sales and marketing promises?
Yes
Did implementation of Dynatrace go as expected?
Yes
Would you buy Dynatrace again?
Yes