Good in Theory, Not in Practice
Anonymous | TrustRadius Reviewer
December 05, 2019

Good in Theory, Not in Practice

Score 3 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with eGrabber LeadGrabber Pro

Our intended use for eGrabber was as a tool to generate leads as well as lists that could be used for both snail mail and email marketing campaigns. The idea was to allow the software to generate lists of individuals who may have been ideal recipients for our campaign. It was only being used by our team rather than the entire department, in order to test the software's efficiency and functionality.

In theory, it seemed like a great idea. Simply fill out a few easy criteria, and the resulting list of contacts should come with the emails and phone numbers we could then use to market towards them. However, various issues with the software's support and pricing plan eventually chased us away.
  • Generating lists of contacts that could then be easily exported to Excel.
  • Allows research into specific contacts.
  • The pricing plan for the software charges for each contact pulled.
  • The UI is incredibly clunky and outdated.
  • Information from contacts is not always accurate and the success rate for retrieving accurate emails was low.
  • Negative impact, considering the software isn't used all that much.
  • After our initial test, we decided not to go with the software.
eGrabber is suited for marketing campaigns that require large numbers of contacts in a similar demographic. The option to have the database search for information related to each contact with the click of a button is incredibly convenient in theory. It allows us to build long lists for email campaigns.

It does not function well, however, when used as a way to research specific contacts. This is due to the low accuracy rate of the software, as it often pulls old, outdated, or simply wrong information. During our time using it, we had several of the emails bounce back. A low accuracy rate means it's only effective if used to send out emails in bulk.

eGrabber LeadGrabber Pro Feature Ratings

Advanced search
4
Identification of new leads
3
List quality
3
List upload/download
5
Ideal customer targeting
5
Load time/data access
5
Contact information
3
Company information
3
Industry information
3
Lead qualification process
3
Smart lists and recommendations
6
Salesforce integration
Not Rated
Company/business profiles
2
Alerts and reminders
Not Rated
Data hygiene
Not Rated
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
Not Rated
Sales email templates
Not Rated
Append emails to records
Not Rated